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- Tasks: Supervise a vibrant hospitality team and ensure top-notch service at events.
- Company: Join the dynamic Campus Services team at the University of Bath.
- Benefits: Earn a £1,000 bonus, enjoy flexible hours, and develop your skills.
- Why this job: Be part of a fun team while gaining valuable experience in hospitality.
- Qualifications: Experience in customer service and team supervision is essential.
- Other info: Enjoy a great work-life balance with 30 hours per week during term time.
The predicted salary is between 24000 - 36000 £ per year.
This role is part of the vibrant West Hospitality team at the University of Bath, providing a dynamic hospitality service delivering catering for meetings, events, and conferences across the University campus.
The ideal candidate will have excellent organisational skills, ensuring all deliveries are prepared and dispatched on time to multiple campus locations throughout the day. You’ll supervise and work as part of a team to deliver outstanding service and maintain high standards. Teamwork is at the heart of everything we do, and the supervisor plays a key role in driving the success of the service.
Key Responsibilities:- Training team members
- Rota management
- Adhering to financial regulations and health and safety/food hygiene standards
- Opening and closing shifts
- Setting up and providing a first-class service for catering events and functions
The role will be supported by junior staff who you will supervise and guide, as well as by on-site managers who will promote your own personal development and growth. This term-time role is 30 hours per week, working 42 weeks of the year. Typical non-working weeks would be based around Christmas, Easter, and August – giving you a great work-life balance.
About you: We’re looking for someone who:
- Has experience of supervising and excellent standards of customer service in a customer-focused environment
- Can provide team members with operational training
- Has knowledge of relevant health and safety regulations and licensing laws
- Works well as part of a team and can remain calm under pressure during peak periods
This role is offered on a part-time basis, working 30 hours per week. For an informal discussion about the role please contact Sarah Stevens (Deputy Hospitality Operations Manager) on ss768@bath.ac.uk, however please ensure that you submit your application through the university website.
Both the Campus Services New Starter bonus and the Campus Services Refer a Friend bonus are available, subject to terms and conditions.
Hospitality Supervisor employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the University of Bath. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed teams or events in the past. This will demonstrate that you're the perfect fit for the Hospitality Supervisor role.
✨Tip Number 4
Don’t forget to apply through the university website! It’s the best way to ensure your application gets seen. Plus, if you know someone already working there, mention them for a potential referral bonus!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous supervisory experience and any customer service roles you've had. We want to see how you've led teams and delivered top-notch service in busy environments.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like organisational abilities and knowledge of health and safety regulations that are key for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Remember, the best way to apply is through our university website. It ensures your application gets to the right place and helps us keep track of all applicants efficiently!
How to prepare for a job interview at University of Bath
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hospitality services offered at the University of Bath. Research their catering options and any recent events they’ve hosted. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Team Spirit
Since teamwork is crucial for this position, be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where you’ve supervised others or contributed to a positive team environment, especially under pressure.
✨Demonstrate Organisational Skills
As a Hospitality Supervisor, you'll need excellent organisational skills. Prepare to discuss how you manage multiple tasks, such as rota management and event setups. You could even bring a sample schedule or plan to illustrate your approach to organisation.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adherence to health and safety regulations. Think of specific situations where you had to handle challenges in a customer-focused environment and how you ensured high standards were maintained.
