Hospitality Front-of-House Manager | Lead Service
Hospitality Front-of-House Manager | Lead Service

Hospitality Front-of-House Manager | Lead Service

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hospitality operations and ensure top-notch customer service.
  • Company: A prestigious UK university with a vibrant community.
  • Benefits: Attractive bonuses, including a £1,000 new starter bonus, and flexible hours.
  • Why this job: Join a dynamic team and make a real difference in student experiences.
  • Qualifications: Strong organisational skills and a passion for excellent service.
  • Other info: Opportunity for career growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading UK university in Clays End is seeking a Front of House Manager to ensure outstanding customer service and effective staff training. You will lead hospitality operations, maintain health and safety standards, and manage financial reporting.

This full-time role demands excellent organisational skills and a commitment to high service standards, with flexibility for early mornings and weekends. Attractive bonuses are available, including a £1,000 new starter bonus.

Hospitality Front-of-House Manager | Lead Service employer: University of Bath

As a leading UK university located in Clays End, we pride ourselves on fostering a vibrant work culture that values excellence in customer service and staff development. Our Front-of-House Manager role offers not only competitive benefits, including a £1,000 new starter bonus, but also ample opportunities for professional growth within a supportive environment dedicated to maintaining high service standards. Join us to be part of a dynamic team that is committed to creating memorable experiences for our students and visitors alike.
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Contact Detail:

University of Bath Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Front-of-House Manager | Lead Service

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front-of-House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for hospitality management roles and practice your answers. Highlight your experience in customer service and staff training, as these are key for the position.

✨Tip Number 3

Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed operations or improved service standards in previous roles. This will demonstrate your capability to lead effectively.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for the Front-of-House Manager position. Plus, you'll be in the loop for any exciting bonuses, like that £1,000 new starter bonus!

We think you need these skills to ace Hospitality Front-of-House Manager | Lead Service

Customer Service
Staff Training
Hospitality Operations Management
Health and Safety Standards
Financial Reporting
Organisational Skills
Service Standards
Flexibility
Leadership
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about delivering outstanding customer service and leading a team to success.

Highlight Relevant Experience: Make sure to showcase any previous experience in front-of-house roles or hospitality management. We’re looking for examples that demonstrate your organisational skills and ability to maintain high service standards.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates align their skills with what we’re looking for in a Front of House Manager.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at University of Bath

✨Know Your Customer Service Basics

Brush up on your customer service principles, as this role is all about ensuring outstanding service. Be ready to share examples of how you've handled difficult situations or gone above and beyond for customers in the past.

✨Showcase Your Leadership Skills

As a Front-of-House Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific instances where you've successfully trained or motivated staff. Highlight any experience you have with managing teams in a hospitality setting.

✨Understand Health and Safety Standards

Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you would implement these standards in your role and ensure compliance among your team.

✨Be Ready for Financial Discussions

Since financial reporting is part of the job, brush up on basic financial concepts related to hospitality operations. Think about how you've managed budgets or improved profitability in previous roles, and be ready to share those insights.

Hospitality Front-of-House Manager | Lead Service
University of Bath
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U
  • Hospitality Front-of-House Manager | Lead Service

    Full-Time
    36000 - 60000 £ / year (est.)
  • U

    University of Bath

    1000-5000
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