At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for customers.
- Company: Join the vibrant team at the University of Bath's Campus Services.
- Benefits: Enjoy a £1,000 bonus, generous leave, and discounts on gym and tuition fees.
- Other info: Full training provided, with opportunities for career progression and personal development.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Customer service experience in hospitality is a plus; teamwork and calmness under pressure are essential.
The predicted salary is between 20000 - 25000 € per year.
About the role
Love great food and enjoy delivering exceptional service? Join us as a Food and Beverage Assistant.
- Take customer orders and serve food and drinks with a smile
- Operate tills and handle transactions accurately
- Keep food stations stocked and ready for service
- Assist with cleaning, clearing tables, and maintaining catering areas
- Learn barista skills with full coffee machine training provided
This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.
About you
You will bring a proven track record of delivering exceptional customer service in a fast-paced, customer-focused environment. Previous experience in the hospitality industry is highly desirable. You’re a strong team player who remains calm, professional, and solutions-focused under pressure, as peak periods can be extremely busy. During quieter times, you’ll take initiative by identifying tasks that keep the operation running smoothly and ensure everything is fully prepared for the next service.
We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters. If you’re passionate about delivering outstanding customer service and want to be part of a great team, we’d love to hear from you!
Further information
This role is offered on a full-time, permanent basis, 36.5 hours per week.
Campus Services New Starter bonus: In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part-time positions. This role is also eligible for the Campus Services Refer a Friend bonus.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
What we can offer you
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: Staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools, resources and frameworks that enable you to be at your best and thrive.
Closing Date: 31 May 2026
Department: Operations
Food and Beverage Assistant (KD13652) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a vibrant work culture that celebrates diversity and fosters professional growth. As a Food and Beverage Assistant, you'll enjoy a supportive team environment, comprehensive training, and a generous benefits package, including a £1,000 new starter bonus and opportunities for career progression. Located in the beautiful city of Bath, you will be part of a community that values well-being and inclusivity, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant (KD13652) - Bath, BA2 7AY
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the University of Bath and its Campus Services. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy situations, as that’s key for this role.
✨Tip Number 3
Dress to impress! Even if it’s a casual environment, looking smart and professional can make a great first impression. Plus, it shows you’re serious about the opportunity.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Food and Beverage Assistant (KD13652) - Bath, BA2 7AY
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and exceptional service shine through. We want to see that you genuinely care about delivering a great experience for customers!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience in hospitality or customer service. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at University of Bath
✨Know Your Menu
Familiarise yourself with the food and drink offerings before the interview. Being able to discuss menu items confidently shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in delivering exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service, especially in fast-paced environments. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Food and Beverage Assistant.
✨Demonstrate Team Spirit
Since this role requires strong teamwork, think of instances where you collaborated effectively with others. Be ready to discuss how you contribute to a positive team atmosphere and support your colleagues during busy periods.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to assess if the environment aligns with your values, especially regarding their commitment to diversity and employee wellbeing.
