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- Tasks: Support students in independent living by maintaining clean and safe accommodation.
- Company: Join the University of Bath, a diverse and inclusive community.
- Benefits: Enjoy bonuses, discounts, and professional development opportunities.
- Why this job: Make a positive impact on student experiences while working in a friendly team.
- Qualifications: Customer service skills and a friendly attitude are key; cleaning experience is a plus.
- Other info: Flexible hours with generous leave and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Domestic Assistant
As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us.
Responsibilities
- Cleaning accommodation areas
- Reporting maintenance issues
- Ensuring health and safety guidance is followed
- Acting as the face of the department by engaging with students and visitors
This role is for 27.5 hours per week, worked on a shift basis of 9:00am‑3:00pm or 10:00am‑4:00pm. The post operates on a 5 days out of 7 rota. As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period. We are flexible with working hours, and applicants are encouraged to outline any specific availability or working‑hour requests on the application form.
About The Department
The University of Bath’s Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days. The Campus Services department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike. With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping. Since last August, we have continued to develop the services we provide in response to the changing needs of the University.
About You
- Enjoy striving for high standards of customer service
- Love working as a team
- Be personable with a friendly approach
Additional Information
For an informal discussion about the role, please contact campusserviceshr@bath.ac.uk. Full details of this role can be found in the job description.
Campus Services New Starter Bonus
In addition to the great benefits Campus Services offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.
Campus Services Refer a Friend Bonus
If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?’ and email campusserviceshr@bath.ac.uk the name of the person who referred you at the time of application. Both bonuses are subject to terms and conditions.
Diversity and Inclusion
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
Benefits
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest‑Free Loan to help with the cost of some immigration expenses
Terms and Conditions of Employment
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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Domestic Assistant employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Assistant
✨Tip Number 1
Get to know the University of Bath and its values! When you’re chatting with them, show that you understand their commitment to student support and diversity. It’ll make you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with students and visitors, think of examples from your past where you’ve gone above and beyond to help someone. Share those stories during your interview!
✨Tip Number 3
Be ready to discuss teamwork! This job requires a friendly approach and working well with others. Think of times when you’ve collaborated successfully and be prepared to share how you contribute to a positive team environment.
✨Tip Number 4
Don’t forget to apply through the University’s website! It’s the best way to ensure your application gets seen. Plus, if you know someone working there, mention them for a potential bonus – it’s a win-win!
We think you need these skills to ace Domestic Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your CV and cover letter!
Highlight Relevant Experience: Even if you don’t have direct cleaning experience, think about any roles where you've provided great customer service or worked in a team. We love seeing how your past experiences can translate into this role!
Be Clear About Your Availability: Since this role involves working on a rota, especially during weekends, make sure to outline your availability clearly in your application. We appreciate transparency and flexibility!
Apply Through Our Website: Don’t forget to submit your application through the University of Bath's website! It’s the best way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at University of Bath
✨Know Your Role
Make sure you understand the responsibilities of a Domestic Assistant. Familiarise yourself with the importance of maintaining high standards of cleanliness and customer service, as well as how to engage positively with students and visitors.
✨Showcase Your People Skills
Since this role involves interacting with students, be ready to demonstrate your friendly and personable approach. Think of examples from your past experiences where you've successfully engaged with others, especially in a team setting.
✨Prepare for Practical Questions
Expect questions about how you would handle specific cleaning tasks or maintenance reporting. Brush up on any relevant cleaning techniques or health and safety guidelines that might come up during the interview.
✨Ask About Flexibility
Since the role requires weekend work on a rota basis, don’t hesitate to ask about the flexibility of working hours during your interview. This shows your willingness to adapt and helps you understand the expectations better.
