At a Glance
- Tasks: Support students in finding safe, affordable accommodation and manage the Guarantor Scheme.
- Company: Join the University of Bath, a diverse and inclusive workplace.
- Benefits: Enjoy flexible hours, generous leave, and professional development opportunities.
- Other info: Part-time role with excellent career growth and a supportive team environment.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Experience in student support or housing, with strong communication skills.
The predicted salary is between 31236 - 37694 £ per year.
Are you passionate about supporting students and helping them access safe, affordable private rented accommodation? We're looking for a University Guarantor Officer to deliver our in-house Guarantor Scheme, working with students, landlords and colleagues across the University to provide a fair, student-centred service while safeguarding the University's financial interests.
About the role
- Deliver the day-to-day administration of the University's Guarantor Scheme, ensuring applications are processed accurately and in line with policy.
- Provide clear advice to students on guarantor eligibility, tenancy responsibilities and private renting.
- Deliver early intervention support for students at risk of rent arrears, working with Student Money Advice and other specialist services.
- Liaise with landlords and letting agents, validating tenancy agreements and property compliance documentation while maintaining positive working relationships.
- Monitor financial exposure, arrears and repayments, contributing to reporting, forecasting and risk management.
- Ensure the scheme operates in line with housing legislation, consumer protection requirements, GDPR and University policies.
- Identify opportunities to improve processes, guidance and systems to enhance the student and stakeholder experience.
- Work collaboratively with colleagues across Campus Services, Student Support, Wellbeing and Student Success to provide joined-up support, particularly for estranged, care-experienced and refugee or asylum-seeking students.
This is a highly collaborative role where you'll work closely with the Student Accommodation Revenue & Capacity Manager and colleagues across Campus Services, Student Support, Wellbeing, Student Money Advice and external accommodation partners to deliver a fair, student-centred and financially responsible guarantor service. This is a part-time, fixed-term position for 2 years, working 18 hours per week over four days (4.5 hours per day).
About you
- Have experience in student support, housing, customer service or a similar administrative environment.
- Be confident interpreting tenancy documents and understanding private rental processes.
- Be highly organised, able to manage competing priorities and maintain accuracy during busy periods.
- Have excellent communication skills, with the ability to explain complex information clearly to students, landlords and colleagues.
- Be confident handling sensitive information with professionalism and discretion.
- Be able to work independently, use initiative and resolve issues while knowing when to seek advice.
- Ideally have knowledge of housing legislation, guarantor responsibilities, consumer rights, compliance, financial processes or service improvement.
Further information
This is a part-time, fixed-term position for 2 years, working 18 hours per week over four days (4.5 hours per day). For an informal discussion about the role, please contact Hannah Rutt, Student Accommodation Revenue and Capacity or Kieran Pinacott, Private Sector Accommodation Advisor. However, please ensure you submit your application through the University of Bath website.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
What we can offer you
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Closing Date: 05 Aug 2026
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694 Pro Rata Per Annum
University Guarantor Officer (SS13644R) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong commitment to professional development, employees benefit from comprehensive training opportunities and a supportive culture that values work-life balance. Located in a vibrant city, the university provides a fulfilling career path for those looking to make a meaningful impact in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land University Guarantor Officer (SS13644R) - Bath, BA2 7AY
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at University of Bath.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from University of Bath looking for a part-time star!
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✨Direct Applications Through Our Website
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We think you need these skills to ace University Guarantor Officer (SS13644R) - Bath, BA2 7AY
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at University of Bath, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to University of Bath.
How to prepare for a job interview at University of Bath
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to University of Bath. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to University of Bath. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
