At a Glance
- Tasks: Manage the Guarantor Scheme, providing essential support for students seeking private housing.
- Company: Join a diverse university committed to student success and community wellbeing.
- Benefits: Part-time role with competitive salary and a supportive work environment.
- Other info: Collaborative role with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives by helping them secure safe accommodation.
- Qualifications: Experience in student support or housing, with strong communication and organisational skills.
The predicted salary is between 31236 - 37694 € per year.
Campus Services are looking for a University Guarantor Officer to play a key role in delivering and developing our in‑house Guarantor Scheme. This service provides essential support for eligible students seeking private rented housing and helps ensure they can secure suitable accommodation while the University maintains responsible financial oversight.
This is a part‑time position, working 18 hours over 4 days (4.5 hours per day).
About the role
- Implement and manage the day‑to‑day operation of the Guarantor Scheme, ensuring applications are processed efficiently and accurately.
- Provide clear, accessible advice to students eligible for the University guarantor scheme, on their responsibilities, rights and obligations.
- Offer early intervention support for students on the scheme at risk of rent arrears, working with Student Money Advice and other support services to ensure students receive financial guidance and hardship support where needed.
- Liaise with landlords and letting agents validating tenancy and compliance documentation and supporting positive, solution‑focused communication.
- Monitor financial exposure, track arrears, and contribute operational data to support forecasting, reporting and wider accommodation planning.
- Ensure all processes comply with relevant housing legislation, consumer protection standards, and data governance requirements.
- Support continuous improvement by identifying process enhancements, maintaining guidance materials, and contributing to training and system testing.
- Collaborate with teams across the University, particularly those supporting estranged students, care‑experienced learners and students from refugee/asylum‑seeking backgrounds, to ensure they receive joined‑up, person‑centred support.
This is a highly collaborative role where you’ll work closely with the Student Accommodation Revenue & Capacity Manager and colleagues across Campus Services, Student Support, Wellbeing and Student Money Advice.
About you
We’re looking for someone with solid experience in student support, housing, customer service or a similar administrative environment, who is confident interpreting tenancy documents and navigating key private‑rental processes. You’ll be highly organised, able to stay calm under pressure, and skilled at prioritising during busy periods, all while maintaining exceptional accuracy and attention to detail. Clear, confident communication is essential, as you’ll work closely with students, landlords and colleagues, translating complex information into clear, accessible guidance. While not essential, it would be an advantage if you bring knowledge of housing legislation, guarantor responsibilities, consumer rights, or experience within higher education or accommodation services. An understanding of compliance, risk monitoring, financial processes or service‑improvement work would also be highly valued.
This is a part‑time role (18 hours per week). £31,236 to £37,694. Grade 6, pro rata per annum.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, and an accredited Disability Confident Leader.
University Guarantor Officer in Bath employer: University of Bath
As a University Guarantor Officer, you will join a vibrant and inclusive campus community that values diversity and promotes a supportive work culture. With a commitment to employee growth and development, the university offers opportunities for continuous improvement and collaboration across various departments, ensuring that you can make a meaningful impact on students' lives while enjoying a flexible part-time schedule. Located in a dynamic educational environment, this role not only provides essential support to students but also fosters a sense of belonging and purpose within a globally diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land University Guarantor Officer in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the university or housing sector. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good natter!
✨Tip Number 2
Prepare for those interviews! Research the Guarantor Scheme and think about how your experience aligns with the role. We want you to shine, so practice answering common questions and have some examples ready to show off your skills.
✨Tip Number 3
Show your passion for student support! When chatting with potential employers, let them know why helping students find housing matters to you. We’re all about making a difference, so let that enthusiasm come through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the amazing benefits of working with us!
We think you need these skills to ace University Guarantor Officer in Bath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in student support and housing. We want to see how your skills align with the role of University Guarantor Officer, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your qualifications and experiences, as this will help us understand your fit for the role without any confusion.
Show Your Passion for Student Support:Let us know why you’re passionate about helping students secure suitable accommodation. Share any personal experiences or motivations that drive you to support students, especially those from under-represented backgrounds.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at University of Bath
✨Know the Guarantor Scheme Inside Out
Before your interview, make sure you understand the ins and outs of the University Guarantor Scheme. Familiarise yourself with how it operates, the eligibility criteria for students, and the key responsibilities involved. This will show your genuine interest in the role and help you answer questions confidently.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations, such as advising a student facing rent arrears or liaising with landlords. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to communicate complex information clearly.
✨Showcase Your Organisational Skills
As this role requires excellent organisation and prioritisation, be ready to discuss how you manage your time and tasks effectively. You might want to share a method or tool you use to stay organised, especially during busy periods, to highlight your ability to maintain accuracy under pressure.
✨Highlight Your Collaborative Spirit
This position involves working closely with various teams, so be prepared to talk about your experience in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals, particularly in student support or housing contexts, to demonstrate your team-oriented mindset.
