At a Glance
- Tasks: Support students from induction to graduation, ensuring their success and wellbeing.
- Company: University of Bath, a diverse and inclusive environment celebrating differences.
- Benefits: Generous leave, pension schemes, discounts, and professional development opportunities.
- Other info: Part-time role with great career growth and a focus on wellbeing.
- Why this job: Make a real difference in students' lives while working in a supportive team.
- Qualifications: Proactive, excellent communication skills, and strong organisational abilities.
The predicted salary is between 31236 - 37694 £ per year.
As a Student Support Officer (SSO) you will play a key role in supporting students to successfully complete their studies; engaging with students to support their learning experience from induction through to graduation.
About the role
This is a busy and varied role which requires you to be in regular communication with academic colleagues, professional staff, and students in the relevant academic department/faculty as well as central support services and the Students Union. Working alongside academic and professional service staff, you will contribute to an effective integrated support system within the relevant academic department(s) to identify students at risk of not succeeding, utilising the internal processes/services available. You will need to communicate persuasively and sensitively to help support students’ welfare and progression, in liaison with academic colleagues. You will foster and maintain excellent working relationships with colleagues in the academic department, the Faculty, Student Support & Safeguarding and across the wider University.
About you
You will be pro-active and self-motivated, combining the use of your initiative with strategic thinking. You should have excellent organisational skills, to be able to interpret complex data and be able to successfully manage your workload, as well as stakeholder expectations.
Further information
This part-time position (0.8 fte) will primarily support the Department of Mechanical Engineering in the Faculty of Engineering & Design.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
What we can offer you
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: Staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools, resources and frameworks that enable you to be at your best and thrive.
Closing Date: 07 Jul 2026
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694 pro rata
Student Support Officer (CC13745) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a vibrant and inclusive work culture that celebrates diversity and promotes gender equity. With generous benefits such as a substantial annual leave allowance, professional development opportunities, and a commitment to employee wellbeing, staff are supported in achieving a healthy work-life balance while contributing to the success of students in a dynamic academic environment. Located in the historic city of Bath, employees enjoy local discounts and a family-friendly workplace that values the contributions of its diverse workforce.
