At a Glance
- Tasks: Provide support and guidance to students, helping them manage their mental health and wellbeing.
- Company: Join a diverse university team dedicated to student support and safeguarding.
- Benefits: Enjoy generous leave, flexible working, and professional development opportunities.
- Other info: Work part-time with a family-friendly workplace and local discounts.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Student Support & Safeguarding is looking for experienced and enthusiastic professionals to be a part of a multi‑disciplinary team that provides the initial point of assessment, triage, and referral of students into specialist support, as well as helping to build students’ own resilience by giving guidance and advice towards managing and maintaining their own good mental health and wellbeing. This is a part‑time role working 4 days per week (29.2 hours/0.8 fte) on a term‑time only basis, covering 32 weeks per year, and includes occasional weekend working to support open days and arrivals. The department offers hybrid working and supports flexible working requests; however, the balance of on‑campus working may vary in line with student demand. You will typically be required to work on campus three days per week. Given the student‑facing nature of the role, on‑campus days will need to be agreed and maintained as part of team operational planning. A basic DBS check is required for this role.
What you will do
- Deliver pastoral support and provide welfare/wellbeing advice, including assessing needs, levels of risk and triaging to appropriate support
- Provide excellent customer service skills, with experience of working in a busy frontline environment
- Be confident in working with distress and dealing with sensitive themes
- Able to deal calmly with multiple competing priorities, your organisational skills will be highly effective, with a demonstrable commitment towards collaborative team working across multi‑disciplinary professional boundaries.
Benefits
- Employee assistance services through Health Assured, including access to the Wisdom app
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family‑friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
Right to Work in the UK
We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting
We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
Equality and Diversity Statement
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
Student Support Advisor in Bath employer: University of Bath
As a Student Support Advisor at our university, you will join a dynamic and inclusive team dedicated to enhancing student wellbeing and resilience. We offer a supportive work culture with flexible working arrangements, generous leave, and extensive professional development opportunities, all set in the beautiful city of Bath. Our commitment to diversity and employee wellbeing ensures that you will thrive in a rewarding environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Student Support Advisor in Bath
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like University of Bath, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at University of Bath. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through University of Bath's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Student Support Advisor in Bath
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at University of Bath. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at University of Bath.
How to prepare for a job interview at University of Bath
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with University of Bath.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Student Support Advisor at University of Bath.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show University of Bath that you're ready to hit the ground running in the Student Support Advisor role.
