At a Glance
- Tasks: Lead a dynamic retail team, ensuring excellent service and smooth store operations.
- Company: Join the University of Bath, a diverse and inclusive workplace.
- Benefits: Enjoy generous leave, pension schemes, discounts, and professional development opportunities.
- Other info: Full-time role with excellent career growth and a commitment to diversity.
- Why this job: Make a real impact while working in a fast-paced, supportive environment.
- Qualifications: Experience in retail or customer service, with strong leadership and organisational skills.
The predicted salary is between 26301 - 26600 £ per year.
About the role
Every day is different in our retail team. From opening the store and receiving deliveries, to supporting customers with their lunch-time choices and helping the team deliver great service, you’ll play an important role in keeping our store running smoothly.
As a Retail Supervisor, you’ll lead shifts, support and motivate colleagues, and help create a welcoming experience for students, staff, and visitors. You’ll be hands-on, organised, and ready to get involved wherever you’re needed.
You’ll be responsible for:
- Leading and supporting the team during busy shifts
- Delegating tasks and solving problems quickly
- Ensuring excellent customer service and a well-presented store
- Maintaining food safety, stock rotation, and store standards
- Supporting opening and closing procedures
- Handling customer queries, including allergen-related questions
About You
We’re looking for someone who enjoys working in a fast-paced environment and takes pride in delivering great service.
You’ll have:
- Experience supervising or supporting a team in retail, hospitality, or a customer-focused role
- A positive attitude and the ability to motivate others
- Strong organisation skills and the ability to prioritise tasks
- Confidence dealing with customers and solving problems
- Good attention to detail and a commitment to safe working practices
If you enjoy keeping busy, working with people, and making every shift a success, we’d love to hear from you.
This is a full-time, permanent position working 36.5 hours per week.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
What we can offer you
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Closing Date: 30 Jul 2026
Department: Operations & Facilities Support
Salary: £26,301 to £26,600
Retail Supervisor (KD13811) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong commitment to professional development, employees benefit from comprehensive training opportunities and a supportive culture that values work-life balance. Located in a vibrant city, the university provides a fulfilling career path for those looking to make a meaningful impact in higher education.
