At a Glance
- Tasks: Lead a dynamic retail team, ensuring excellent service and smooth store operations.
- Company: Join a diverse university environment that values inclusion and teamwork.
- Benefits: Enjoy generous leave, pension schemes, discounts, and professional development opportunities.
- Other info: Be part of a supportive workplace that celebrates diversity and promotes well-being.
- Why this job: Make a real impact by creating a welcoming experience for students and staff.
- Qualifications: Experience in retail or customer service, with strong leadership and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Every day is different in our retail team. From opening the store and receiving deliveries to supporting customers with their lunch‑time choices and helping the team deliver great service, you’ll be an essential part of keeping our store running smoothly.
As a Retail Supervisor you’ll lead shifts, support and motivate colleagues, and help create a welcoming experience for students, staff, and visitors. You’ll be hands‑on, organised, and ready to get involved wherever you’re needed.
Key Responsibilities- Leading and supporting the team during busy shifts
- Delegating tasks and solving problems quickly
- Ensuring excellent customer service and a well‑presented store
- Maintaining food safety, stock rotation, and store standards
- Supporting opening and closing procedures
- Handling customer queries, including allergen‑related questions
We’re looking for someone who enjoys working in a fast‑paced environment and takes pride in delivering great service.
You’ll Have- Experience supervising or supporting a team in retail, hospitality, or a customer‑focused role
- A positive attitude and the ability to motivate others
- Strong organisation skills and the ability to prioritise tasks
- Confidence dealing with customers and solving problems
- Good attention to detail and a commitment to safe working practices
If you enjoy keeping busy, working with people, and making every shift a success, we’d love to hear from you.
Employment DetailsThis is a full‑time, permanent position working 36.5 hours per week.
Benefits- Generous annual leave allowance with an additional 5 discretionary days
- Generous employer contributory pension scheme
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits including discounted postgraduate tuition and language courses, and a wide range of personal and professional development opportunities such as apprenticeships and LinkedIn Learning
- Local discounts, including free entry to the Holburne Museum in Bath
- A family‑friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and interest‑free loan to help with some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Right to work in the UK: we do not assess immigration or right‑to‑work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right‑to‑work requirements.
Anonymous shortlisting: we are constantly seeking to reduce unconscious bias in the assessment process, with the goal of creating an inclusive and equal assessment process.
Retail Supervisor in Bath employer: University of Bath
The University of Bath is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong commitment to professional development, employees benefit from comprehensive training opportunities and a supportive culture that values work-life balance. Located in a vibrant city, the university provides a fulfilling career path for those looking to make a meaningful impact in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Bath
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like University of Bath, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like University of Bath!
We think you need these skills to ace Retail Supervisor in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at University of Bath, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at University of Bath and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show University of Bath that you’re ready to jump in and contribute right away!
How to prepare for a job interview at University of Bath
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
