At a Glance
- Tasks: Support users of the University student records system and manage curriculum processes.
- Company: Join a diverse and inclusive team at the University of Bath.
- Benefits: Generous leave, pension schemes, discounts, and professional development opportunities.
- Other info: Full-time role with excellent career growth and a supportive work environment.
- Why this job: Gain valuable technical and communication skills while making a real impact in higher education.
- Qualifications: Experience with SITS records systems and a passion for supporting others.
The predicted salary is between 31236 - 37694 € per year.
The Academic Registry’s Student System Support team is looking for two Registry Systems Officers to join the well-established University records system support team. You will join a team who are responsible for providing essential user and system support for systems that underpin the administration of the student’s academic journey, joining during a period of strategic and operation change.
About the role
Working with the other Registry Systems Officers, you will:
- contribute to training and support for users of the University student records system (SITS) as they undertake student lifecycle business such as assessment outcomes processing, board of examiners decision making, and awards processing.
- provide technical support to users for curriculum management processes such as submission and approval of changes to units and courses.
- create curriculum records to support course marketing and change processes.
- undertake cyclical curriculum maintenance tasks including the deployment of approved unit and course changes into SITS.
This is an exciting opportunity because of the varied nature of the areas of user support you will be involved in, and the technical and communications experience you will gain. You will be supported in your development to increase your knowledge of SITS, building on your existing experience. In addition, you will become proficient in our customer relationship management software and reporting tools. You will work in collaboration with both administrators in the Faculties/School and system developers in the University’s Digital, Data and Technology (DDaT) department.
About you
The role will suit those with previous experience with SITS records systems who wish to broaden and advance their careers in a higher education professional services environment. If you relish passing on your knowledge to users, are professionally curious and enjoy the challenge of learning new systems and supporting others as they learn – we’d love to hear from you and welcome you to our supportive and hard-working team.
Further information
These are full time roles, working 36.5 hours per week, on a fixed-term basis until July 2028. For an informal discussion about the role please contact Amy Cavanagh, Assistant Registrar or Maria Ordax, Registry Services Manager (Systems Support).
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Employee assistance services through Health Assured, including access to the Wisdom app
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work.
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Find out more about being at your best at Bath.
Closing Date: 26 May 2026
Department: Management, Specialist and Administration
Salary: £31,236 to £37,694
Registry Systems Officer (CC13610) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a supportive and inclusive work culture that values diversity and promotes professional growth. With generous benefits such as a robust pension scheme, extensive training opportunities, and a commitment to employee wellbeing, you will thrive in a dynamic environment that encourages collaboration and innovation. Located in the beautiful city of Bath, you will enjoy a family-friendly workplace with local discounts and a strong community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Registry Systems Officer (CC13610) - Bath, BA2 7AY
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Bath on LinkedIn. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff about SITS and the student lifecycle. We want to see your passion for supporting users and how you can contribute to the team!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. We love candidates who can explain complex ideas simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Registry Systems Officer (CC13610) - Bath, BA2 7AY
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Registry Systems Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Provide examples of how you've used your technical support and user training skills in previous roles. This will help us see how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at University of Bath
✨Know Your SITS Inside Out
Since the role involves working with the SITS records system, make sure you brush up on your knowledge of it. Familiarise yourself with its functionalities and how it supports the student lifecycle. Being able to discuss specific features or your previous experiences with SITS will show that you're ready to hit the ground running.
✨Showcase Your Training Skills
As you'll be contributing to training and support for users, think about examples from your past where you've successfully trained others. Prepare to discuss your approach to teaching complex systems in a simple way, as this will highlight your communication skills and ability to support users effectively.
✨Emphasise Collaboration
This role requires working closely with various teams, so be ready to talk about your experience in collaborative environments. Share examples of how you've worked with different departments or teams to achieve a common goal, especially in a higher education context.
✨Prepare Questions About Development Opportunities
The job description mentions support for your development and gaining proficiency in new tools. Prepare thoughtful questions about the training and development opportunities available. This shows your eagerness to learn and grow within the role, which is something we value at StudySmarter.
