Parking and Transport Coordinator in Bath

This is an exciting chance to join a leading UK university in a key operational position that keeps our campus moving. As our Parking & Transport Coordinator, you’ll play a central role in ensuring our parking and transport services run smoothly, efficiently and sustainably. You’ll take ownership of our paperless permit system, oversee student and staff parking, and work closely with transport partners including bus operators, EV suppliers and micro‑mobility providers. You’ll also support the University’s sustainable future travel plan and provide first‑line supervision to a Parking Warden and a Transport Customer Liaison Officer. This role is hands‑on and varied – one day you may be analysing parking data or improving processes, the next you could be meeting external partners or responding to operational needs across campus. The post sits within Security Services and is supported by the Security senior management team. This is a full‑time, permanent role, working 36.5 hours per week, Monday to Friday, based at the Claverton Down campus. Some remote working is possible by agreement, and occasional visits to off‑campus sites will be required.

Key Responsibilities

• Managing day‑to‑day student, staff and visitor parking
• Overseeing the paperless permit system and monitoring usage
• Supporting sustainable transport initiatives
• Liaising with bus, EV and micromobility providers
• Delivering excellent customer service and managing queries
• Maintaining accurate records, producing reports and supporting audits
• Supporting budget tracking and ensuring operational compliance

About You

You will be someone who:

• Brings experience in resolving complaints and handling sensitive or challenging customer situations
• Has a strong background working with stakeholders and third‑party contractors
• Can support budget management or financial tracking with accuracy
• Is highly organised and able to manage priorities in a fast‑paced environment
• Communicates clearly and professionally, both in writing and verbally
• Delivers excellent customer service and manages expectations confidently
• Uses Microsoft Office comfortably and adapts easily to bespoke operational systems

Further Information

For an informal discussion about the role please contact Mike Porter, Head of Security Services at mjp58@bath.ac.uk. Please ensure that you submit your application through the university website.

Benefits

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family‑friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and interest‑free loan to help with the cost of some immigration expenses

Terms and Conditions of Employment

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements.

Anonymous shortlisting: We are constantly seeking to reduce unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. Personal details such as your name may be removed from application forms at the initial shortlisting stage.

Equal Opportunities

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We’re a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism‑friendly university, committed to building disability confidence and supporting disabled staff.