At a Glance
- Tasks: Sort, process, and distribute mail and parcels while providing excellent customer service.
- Company: Join the University of Bath, a diverse and inclusive workplace.
- Benefits: Earn a £1,000 bonus, enjoy generous leave, and access professional development opportunities.
- Other info: Part-time, term-time role with flexible hours and great career growth potential.
- Why this job: Make a difference in student experiences while gaining valuable skills.
- Qualifications: Strong organisational skills, customer service experience, and basic IT knowledge required.
The predicted salary is between 25529 - 25529 £ per year.
About the role
This role is eligible for the Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus.
The Role of the Mail Service Assistant is varied with responsibility for sorting, processing and the distribution of all incoming mail and parcels. You could be out and about on our Claverton Down campus making deliveries and collections or helping students through a customer focused counter service. Our student parcel collection centre is just one of the great services we provide to our resident students & we take great pride in providing a great student experience. Some IT experience is essential, as we process outgoing mail utilising modern Franking technology, and use modern tracking software & hardware to provide service excellence.
About you
- Strong organisational skills
- Experience in customer service
- Flexibility and adaptability
- Clear written and spoken communication
- Basic computer literacy
- A valid UK driving licence
This role is offered on a part-time, term-time only basis, working 30 hours per week.
For an informal discussion about the role, please contact Jason Carpenter, Mail Services Manager, or Jane Hately, Recruitment and Staff Engagement Coordinator.
Please ensure that you submit your application through the University website.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
What we can offer you
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
Be Well at Bath
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: Staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools, resources and frameworks that enable you to be at your best and thrive.
Closing Date: 16 Jul 2026
Department: Operations & Facilities Support
Salary: £25,529 Pro rata
Mail Services Assistant (KD13783) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. With generous benefits such as a £1,000 new starter bonus, flexible working hours, and extensive professional development opportunities, employees are supported in achieving a healthy work-life balance while contributing to a positive student experience. Located in the beautiful city of Bath, staff enjoy local discounts and a family-friendly workplace that prioritises wellbeing and personal growth.
