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- Tasks: Provide top-notch IT and AV support to students and staff in a vibrant university setting.
- Company: Join a leading UK university with a supportive and experienced team.
- Benefits: Enjoy competitive pay, development opportunities, and a family-friendly workplace.
- Why this job: Make a difference in a dynamic environment while enhancing your tech skills.
- Qualifications: Strong customer service skills and a background in technology are essential.
- Other info: Great career growth potential in a collaborative atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK university is seeking an IT and AV Support Technician to join their experienced support team. This full-time role involves providing exceptional IT and AV services to students and staff, with daily tasks that include fault rectification, hardware repairs, and project assistance.
The ideal candidate will have strong customer service skills and a background in technology, and will thrive in a dynamic, customer-facing environment.
A generous benefits package is offered, including competitive remuneration, development opportunities, and a family-friendly workplace.
IT & AV Support Technician — University Environment in Bath employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & AV Support Technician — University Environment in Bath
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the university through LinkedIn. A friendly chat can give us insider info on the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT and AV support. We should also think of examples from our past experiences that highlight our customer service skills and technical know-how.
✨Tip Number 3
Showcase our passion for technology! During the interview, we can discuss recent tech trends or projects we've worked on. This not only demonstrates our knowledge but also our enthusiasm for the field.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the position can keep us fresh in their minds. Plus, it’s a great way to show our professionalism.
We think you need these skills to ace IT & AV Support Technician — University Environment in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT and AV support. We want to see how your skills match the job description, so don’t be shy about showcasing your tech know-how and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide solutions, especially in a dynamic environment like a university!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at University of Bath
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT and AV systems. Be prepared to discuss specific hardware and software you've worked with, as well as any troubleshooting techniques you’ve mastered. This will show that you’re not just familiar with the basics but can handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, think of examples where you've provided excellent service. Prepare to share stories that highlight your ability to communicate effectively and resolve issues for users. This will demonstrate that you understand the importance of a positive user experience.
✨Research the University Culture
Take some time to learn about the university's values and culture. Understanding their mission and how they support students and staff can help you tailor your answers to align with their goals. It shows that you’re genuinely interested in being part of their community.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, ongoing projects, or opportunities for professional development. This not only shows your enthusiasm for the role but also helps you gauge if the environment is the right fit for you.
