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- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the vibrant University of Bath's Hospitality Department.
- Benefits: Earn a £1,000 bonus, enjoy flexible hours, and access great discounts.
- Why this job: Be part of a diverse team and make a difference in students' lives.
- Qualifications: Customer service experience is a plus; hospitality background preferred.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 20700 - 25900 £ per year.
This role is eligible for the Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus. Please note this bonus is pro rata for part-time positions.
About the role
The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of dining and beverage options. The West Hospitality team have two permanent vacancies for Food & Beverage Assistants within our catering operation. In this role, you will help ensure the smooth day-to-day running of the catering operation and deliver a consistently high standard of customer service.
Key duties include:
- Taking customer orders
- Serving food and drink
- Operating tills
- Stocking food stations
- Assisting with cleaning and clearing tables and catering areas
These roles involve early mornings, evenings and weekend working on a 5-out-of-7-day rota, with straight shifts only. Part-time role: 25 hours per week, full-year (52-week) contract. Full-time term-time only role: 36.5 hours per week across 42 weeks of the year, with fixed non-working weeks (typically Christmas, Easter and August). Training and uniforms are provided, and there are opportunities for development and progression within the department.
About you
You bring strong customer-service experience and take pride in delivering an excellent standard of support in a customer-focused environment. Experience in the hospitality industry is desirable. You work confidently as part of a team and remain calm, professional and organised during busy, intense periods. You are reliable, adaptable and able to work daytime shifts, particularly during weekday lunchtime hours, to meet the needs of the business.
Further Information
For an informal discussion about the role please contact Sarah Stevens, Deputy Hospitality Operations Manager or Emily Quinnell, Restaurant & Bars Manager, however please ensure that you submit your application through the university website.
This role is also eligible for the Campus Services Refer a Friend bonus. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?’ and email the name of the person who referred you. Both bonuses are subject to terms and conditions.
Please indicate whether you would like to be considered for the part-time role, the full-time term-time only role, or both.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work.
Closing Date: 12 Feb 2026
Department: Operations & Facilities Support
Salary: £23,061
Food & Beverage Assistant (Full Time & Part Time) (KD13356) - Bath, BA2 7AY employer: University of Bath
Contact Detail:
University of Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant (Full Time & Part Time) (KD13356) - Bath, BA2 7AY
✨Tip Number 1
Get to know the role and the team! Before your interview, do a bit of research on the University Hospitality Department. Understanding their values and what they offer can help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service experience and how you handle busy situations.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart shows you’re serious about the role. Plus, it’ll boost your confidence when you walk in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. And if you know someone working there, mention them for that sweet referral bonus!
We think you need these skills to ace Food & Beverage Assistant (Full Time & Part Time) (KD13356) - Bath, BA2 7AY
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond to make customers happy, especially in a busy environment like hospitality.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention why you’re excited about working with us at the University Hospitality Department and how you fit the bill.
Be Clear About Your Availability: Since the role involves various shifts, be upfront about your availability. Let us know if you're interested in part-time, full-time, or both roles right from the start to help us find the best fit for you.
Apply Through Our Website: Remember, the best way to apply is through our university website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need there!
How to prepare for a job interview at University of Bath
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Food & Beverage Assistant role. Familiarise yourself with the key duties like taking orders and serving food. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills and commitment.
✨Prepare for Teamwork Questions
Working as part of a team is crucial in this role. Prepare to discuss how you collaborate with others, especially during busy periods. Think of times when you’ve helped a teammate or contributed to a positive work environment, as this will highlight your ability to thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided or opportunities for progression within the department. This shows that you’re not just interested in the job but also in growing with the company.
