Food & Beverage Assistant (Full Time & Part Time) in Bath

This role is eligible for the Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus. Please note this bonus is pro rata for part time positions.

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of dining and beverage options. The West Hospitality team have two permanent vacancies for Food & Beverage Assistants within our catering operation. In this role, you will help ensure the smooth day‑to‑day running of the catering operation and deliver a consistently high standard of customer service.

Key duties include:

• Taking customer orders
• Serving food and drink
• Operating tills
• Stocking food stations
• Assisting with cleaning and clearing tables and catering areas

These roles involve early mornings, evenings and weekend working on a 5‑out‑of‑7‑day rota, with straight shifts only.

Part‑time role: 25 hours per week, full‑year (52‑week) contract.

Full‑time term‑time only role: 36.5 hours per week across 42 weeks of the year, with fixed non‑working weeks (typically Christmas, Easter and August).

Training and uniforms are provided, and there are opportunities for development and progression within the department.

You bring strong customer‑service experience and take pride in delivering an excellent standard of support in a customer‑focused environment. Experience in the hospitality industry is desirable. You work confidently as part of a team and remain calm, professional and organised during busy, intense periods. You are reliable, adaptable and able to work daytime shifts, particularly during weekday lunchtime hours, to meet the needs of the business.

For an informal discussion about the role please contact Sarah Stevens, Deputy Hospitality Operations Manager or Emily Quinnell, Restaurant & Bars Manager, however please ensure that you submit your application through the university website.

Both bonuses are subject to terms and conditions. Please indicate whether you would like to be considered for the part‑time role, the full‑time term‑time only role, or both.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university.

We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

What We Can Offer You:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Further Details: Job Description & Person Specification Terms and Conditions of Employment Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.