At a Glance
- Tasks: Serve delicious food and drinks while creating unforgettable customer experiences.
- Company: Join a vibrant team at the University of Bath's catering services.
- Benefits: Enjoy a competitive salary, bonuses, and fantastic staff discounts.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Be part of a supportive team and develop your hospitality skills.
- Qualifications: Customer service experience in fast-paced environments is a plus.
The predicted salary is between 23061 - 23061 € per year.
About the role
Love great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable! In this role, you’ll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times.
What you'll do:
- Take customer orders and serve food and drinks with a smile
- Operate tills and handle transactions accurately
- Keep food stations stocked and ready for service
- Assist with cleaning, clearing tables, and maintaining catering areas
- Learn barista skills with full coffee machine training provided
This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.
About you
You will bring a proven track record of delivering exceptional customer service in a fast-paced, customer-focused environment. Previous experience in the hospitality industry is highly desirable. You’re a strong team player who remains calm, professional, and solutions-focused under pressure, as peak periods can be extremely busy. During quieter times, you’ll take initiative by identifying tasks that keep the operation running smoothly and ensure everything is fully prepared for the next service.
We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters. If you’re passionate about delivering outstanding customer service and want to be part of a great team, we’d love to hear from you!
Further information
This role is offered on a full-time, permanent basis, 36.5 hours per week.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- A family-friendly workplace
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: Staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools, resources and frameworks that enable you to be at your best and thrive.
Food and Beverage Assistant (KD13652) - Bath, BA2 7AY employer: University of Bath
Join the University of Bath as a Food and Beverage Assistant, where you'll be part of a vibrant team dedicated to delivering exceptional service in a supportive and diverse environment. With a strong focus on employee growth, we offer comprehensive training, generous benefits including a £1,000 bonus after probation, and a commitment to work-life balance, making it an ideal place for those passionate about hospitality. Experience a workplace that values diversity and fosters a culture of respect and inclusion, ensuring every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant (KD13652) - Bath, BA2 7AY
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy situations, just like they want in a Food and Beverage Assistant.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows you’re serious about the role and ready to represent their brand well from day one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Assistant (KD13652) - Bath, BA2 7AY
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your love for great food and exceptional service shine through! Share any experiences you've had in hospitality that highlight your commitment to making customer experiences unforgettable.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through the University website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at University of Bath
✨Know Your Menu
Familiarise yourself with the food and drink offerings before the interview. Being able to discuss menu items confidently shows your enthusiasm for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is crucial for a Food and Beverage Assistant.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Share specific instances where you collaborated effectively with colleagues, especially in high-pressure environments, to show that you're a strong team player.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about training opportunities or how the team handles busy periods. This shows your interest in the role and your eagerness to contribute positively to the team.
