At a Glance
- Tasks: Serve delicious food and drinks while ensuring a smooth catering operation.
- Company: Join the vibrant University Hospitality Department in Bath.
- Benefits: Earn a £1,000 bonus, enjoy flexible hours, and access great perks.
- Other info: Enjoy generous leave, training opportunities, and a diverse workplace culture.
- Why this job: Be part of a fun team and provide outstanding service to students and visitors.
- Qualifications: Customer service experience is a plus; teamwork and calmness under pressure are key.
The predicted salary is between 13.45 - 13.45 £ per hour.
This role is eligible for the Campus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus. Please note this bonus is pro rata for part-time positions.
The University Hospitality Department provides catering services to students, staff, and external visitors throughout the academic year and into the summer months. There are numerous outlets run by the hospitality department offering a wide range of food and drink options.
As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times. Your responsibilities will include:
- Taking customer orders
- Serving food and drink
- Working on the tills
- Stocking food stations
- Assisting with cleaning and clearing tables and catering areas
You will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage. You will be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.
This is a part-time role working 25 hours per week (5 hours per day) for 38 weeks per year (term-time only). Hours will predominantly be worked Monday to Friday from 9.30am - 2.30pm or 3.30pm - 8.30pm, but could include early morning, evening and weekend shifts.
Fixed time off that includes your personal holiday allowance is in accordance with the University's annual Academic year chart:
- 7 weeks off over Christmas and New Year
- 2 weeks off over Easter
- 3 weeks off in June (to be agreed with your line manager)
- 2 weeks off between mid-August and mid-September (to be agreed with your line manager)
Training and uniforms are provided. There are also opportunities for development and to seek promotion in this role.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. This role is also eligible for the Campus Services Refer a Friend bonus. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus.
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Generous annual leave allowance with an additional 5 discretionary days
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Employee assistance services through Health Assured
- Relocation allowance
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Closing Date: 17 Jul 2026
Department: Operations & Facilities Support
Salary: £25,529 pro rata (£13.45 per hour)
Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant (CC13779) - Bath, BA2 7AY
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at University of Bath and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food and Beverage Assistant (CC13779) - Bath, BA2 7AY
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at University of Bath that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at University of Bath.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at University of Bath get a sense of who you are beyond your experience!
How to prepare for a job interview at University of Bath
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at University of Bath and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
