At a Glance
- Tasks: Help students transition to independent living by cleaning and maintaining accommodation.
- Company: Join the University of Bath's vibrant Campus Services team.
- Benefits: Enjoy bonuses, discounts, generous leave, and professional development opportunities.
- Other info: Flexible shifts available with a focus on teamwork and high standards.
- Why this job: Make a positive impact on student experiences while working in a supportive environment.
- Qualifications: Customer service skills and a friendly attitude; cleaning experience is a plus.
The predicted salary is between 20000 - 30000 £ per year.
These roles are eligible for the Campus Services New Starter and Refer a Friend bonuses.
About The Role
As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us.
Responsibilities Include:
- Cleaning accommodation areas
- Reporting maintenance issues
- Ensuring health and safety guidance is followed
- Acting as the face of the department by engaging with students and visitors
These posts operate on a 5 days out of 7 rota. As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period.
We Have Two Day-time Positions:
- The part time role is for 27.5 hours per week, worked on a shift basis of 9:00am–3:00pm or 10:00am–4:00pm.
- Full‑time role: 36.5 hours per week, typical shifts include working 9:00am–5:20pm Monday to Thursday and 9:00am–5:10pm on Friday.
About The Department
The University of Bath's Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days. The Campus Services department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike.
With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping. Since last August, we have continued to develop the services we provide in response to the changing needs of the University. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university.
We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, an autism‑friendly university, committed to building disability confidence and supporting disabled staff.
About You
- Enjoy striving for high standards of customer service
- Love working as a team
- Be personable with a friendly approach
Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential.
Campus Services New Starter bonus: In addition to the great benefits Campus Services offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.
Campus Services Refer a Friend bonus: If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘4a. Referred by current member of staff’ or note their name when answering the question ‘Where did you learn of this job?’. The referrer must be noted at time of application to be considered. Both bonuses are subject to terms and conditions.
What we can offer you:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family‑friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest‑Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work.
Further Details:
- Job Description & Person Specification
- Terms and Conditions of Employment
- Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
- Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage.
Domestic Assistant (Full Time & Part Time) in Bath employer: University of Bath
The University of Bath is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. With a strong commitment to professional development, employees benefit from comprehensive training opportunities and a supportive culture that values work-life balance. Located in a vibrant city, the university provides a fulfilling career path for those looking to make a meaningful impact in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant (Full Time & Part Time) in Bath
✨Tip Number 1
Get to know the Campus Services team! Before your interview, check out their social media and website. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Domestic Assistant role.
✨Tip Number 3
Show off your personality! The Campus Services team loves friendly faces, so don’t be afraid to let your character shine through. Share a bit about yourself and why you’re excited about helping students transition to independent living.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you might just snag those bonuses we mentioned if you get the job!
We think you need these skills to ace Domestic Assistant (Full Time & Part Time) in Bath
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, as a Domestic Assistant, you'll be engaging with students and visitors, so showing that you can connect with people is key.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly related to cleaning. If you've worked in customer service or team environments, let us know! We love seeing how your background fits into our Campus Services team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. This helps us quickly see why you’d be a great fit for the Domestic Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits. We can’t wait to hear from you!
How to prepare for a job interview at University of Bath
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Domestic Assistant. Familiarise yourself with tasks like cleaning accommodation areas and reporting maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Domestic Assistant, you'll be engaging with students and visitors. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will highlight your personable approach.
✨Be Ready for Weekend Work Questions
Since the role requires weekend shifts, be prepared to discuss your availability. If you have any prior experience working weekends or in similar environments, mention it! This shows you're flexible and ready to meet the demands of the job.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Think of examples where you've successfully collaborated with others, whether in a work setting or during group projects. Highlighting your ability to work well with diverse teams will resonate with the interviewers.
