At a Glance
- Tasks: Help students transition to independent living while ensuring a clean and safe environment.
- Company: Join the University of Bath's vibrant Campus Services team.
- Benefits: Enjoy competitive pay, bonuses, discounts, and professional development opportunities.
- Other info: Flexible shifts available with excellent career growth and a diverse workplace culture.
- Why this job: Make a real difference in students' lives while working in a supportive community.
- Qualifications: A friendly attitude and a passion for customer service are key; experience is a plus.
The predicted salary is between 13.45 - 13.45 £ per hour.
These roles are eligible for the Campus Services New Starter and Refer a Friend bonuses.
About us
The University of Bath's Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days. The department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike. With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping.
About the role
As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us. We currently have full-time and part-time opportunities:
- 27.5 hours per week (part-time), worked on a shift basis of 9:00am–3:00pm or 10:00am–4:00pm.
- 36.5 hours per week (full-time), typical shifts include working 9:00am–5:20pm Monday to Thursday and 9:00am–5:10pm on Friday.
Responsibilities include:
- Cleaning accommodation areas
- Reporting maintenance issues
- Ensuring health and safety guidance is followed
- Acting as the face of the department by engaging with students and visitors
As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period.
About you
You should:
- enjoy striving for high standards of customer service
- love working as a team
- be personable with a friendly approach
Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential.
Further information
These posts operate on a 5 days out of 7 rota.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
In addition to the great benefits Campus Services offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. This role is also eligible for the Campus Services Refer a Friend bonus. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?’. The referrer must be noted at time of application to be considered. Both bonuses are subject to terms and conditions.
What we can offer you
We’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
Closing Date: 28 Jun 2026
Department: Operations & Facilities Support
Salary: £25,529 (£13.45 per hour) Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.
Domestic Assistant (full-time and part-time opportunities) (KD13558R) - Bath, BA2 7AY employer: University of Bath
The University of Bath is an exceptional employer, offering a supportive and inclusive work environment where diversity is celebrated. With a strong focus on employee growth, you will benefit from generous annual leave, professional development opportunities, and a comprehensive benefits package, including bonuses for new starters and referrals. Located in the vibrant city of Bath, you'll enjoy a family-friendly workplace that prioritises your well-being and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant (full-time and part-time opportunities) (KD13558R) - Bath, BA2 7AY
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of Bath. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of Bath
Don't be shy about reaching out to University of Bath directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Domestic Assistant (full-time and part-time opportunities) (KD13558R) - Bath, BA2 7AY
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of Bath and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of Bath
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
