Advanced IT Apprentice (Infrastructure)
Advanced IT Apprentice (Infrastructure)

Advanced IT Apprentice (Infrastructure)

Bath Apprenticeship No home office possible
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University of Bath

At a Glance

  • Tasks: Support Wi-Fi and networking at the University while providing 1st line IT support.
  • Company: Join the University of Bath, a diverse and inclusive institution with a global reputation.
  • Benefits: Enjoy flexible working hours, generous leave, and discounts on gym and tuition fees.
  • Why this job: Gain hands-on experience in IT while developing your skills in a supportive environment.
  • Qualifications: Enthusiasm for technology and practical experience are key; no formal qualifications required.
  • Other info: This is a four-year apprenticeship with opportunities for additional training and certifications.

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About The Role

This is a four-year Advanced Apprenticeship.

Advanced IT Apprentice (Infrastructure)

About The Role

This is a four-year Advanced Apprenticeship.

While working at the University of Bath, the successful applicant will receive support for a formal Level 4 or Level 6 day-release training course, depending on their qualifications and experience.

Additional training, including but not limited to Aruba and Cisco networking certifications, may also be provided.

Working within the Networking team, the post-holder will work in Digital Data and Technology group (DDaT) supporting the Wi-Fi and networking for all areas of the University of Bath, including our on and off Campus residential buildings.

Providing 1st line technical support for IT services and systems at the University. The post-holder will contribute to support processes, involved in maintenance of current systems, resolving problems, documentation and improving service levels.

During your four year apprenticeship there will be an opportunity to gain experience working in different areas of IT, spending time in other teams within DDaT.

The successful candidate will be enthusiastic about technology and will be able to show how they have put that interest to practical use in their life.

Digital, Data and Technology (DDaT) plays a vital part in enabling the University’s staff, students and researchers achieve its strategic goals. And it is within this forward-thinking team that you could find an exceptional challenge, plus the scope to develop your skills and expertise even further.

Additional Information

This is a fixed-term position, expected to end September 2029.

Standard University business hours are 9.00 am – 5.20 pm Monday to Thursday and 9.00 am – 5.10 pm Friday on Campus. From time to time you will be required to work outside these hours, for example to manage maintenance during less disruptive periods such as a 7.00 am start on Tuesdays for the ‘at-risk’ period.Depending on the successful candidate we can be flexible on the starting date of this position.

Informal enquiries about the post may be made to Robert Cleaves, R.Cleaves@bath.ac.uk

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We\’re very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

What We Can Offer You

We\’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

  • Free counselling services through Health Assured
  • Cycle to work scheme
  • Electric vehicle salary sacrifice scheme
  • Staff discount at Team Bath gym
  • Staff discounts on postgraduate tuition fees
  • Staff discount on language courses
  • Generous employer contributory pension schemes
  • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
  • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
  • Free entry to the Holburne Museum in Bath
  • Local discounts and more
  • A family-friendly workplace
  • An excellent reward package that recognises the talents of our diverse workforce
  • Relocation allowance
  • Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.

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Further Details

  • Job Description & Person Specification
  • Terms and Conditions of Employment

Right To Work In The UK

We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

Anonymous shortlisting

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

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Advanced IT Apprentice (Infrastructure) employer: University of Bath

The University of Bath is an exceptional employer, offering a supportive environment for Advanced IT Apprentices to thrive in their careers. With a commitment to diversity and inclusion, employees benefit from extensive training opportunities, including industry-recognised certifications, alongside a generous benefits package that promotes work-life balance and personal development. Located in the vibrant city of Bath, the university fosters a collaborative culture where innovation and professional growth are at the forefront.
University of Bath

Contact Detail:

University of Bath Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Advanced IT Apprentice (Infrastructure)

✨Tip Number 1

Familiarise yourself with the technologies mentioned in the job description, such as Aruba and Cisco networking. Having a basic understanding or even some hands-on experience with these systems can set you apart during the interview process.

✨Tip Number 2

Show your enthusiasm for technology by discussing any personal projects or experiences you've had that relate to IT infrastructure. This could be anything from setting up a home network to troubleshooting tech issues for friends or family.

✨Tip Number 3

Network with current or former apprentices at the University of Bath. They can provide valuable insights into the role and the application process, and may even offer tips on how to impress during interviews.

✨Tip Number 4

Prepare questions to ask during your interview that demonstrate your interest in the Digital Data and Technology group. Inquiring about their current projects or challenges shows that you're proactive and genuinely interested in contributing to their team.

We think you need these skills to ace Advanced IT Apprentice (Infrastructure)

Basic Networking Knowledge
Technical Support Skills
Problem-Solving Skills
Documentation Skills
Customer Service Orientation
Attention to Detail
Teamwork and Collaboration
Time Management
Adaptability
Familiarity with IT Systems
Communication Skills
Enthusiasm for Technology
Ability to Learn Quickly
Experience with Wi-Fi Technologies

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Advanced IT Apprentice (Infrastructure) position. Highlight any specific skills or experiences you have that align with the role.

Show Your Passion for Technology: In your application, demonstrate your enthusiasm for technology. Share examples of how you've engaged with IT in your personal or academic life, such as projects, coursework, or relevant hobbies.

Tailor Your CV: Make sure your CV is tailored to the apprenticeship. Emphasise any relevant experience, skills, and qualifications that relate to IT infrastructure and support. Use clear headings and bullet points for easy readability.

Craft a Compelling Cover Letter: Write a cover letter that complements your CV. Explain why you're interested in the apprenticeship at the University of Bath and how you can contribute to their Digital Data and Technology group. Be sure to express your eagerness to learn and grow within the role.

How to prepare for a job interview at University of Bath

✨Show Your Passion for Technology

Make sure to express your enthusiasm for technology during the interview. Share specific examples of how you've engaged with tech in your life, whether through personal projects, coursework, or relevant hobbies.

✨Understand the Role and Responsibilities

Familiarise yourself with the job description and the key responsibilities of the Advanced IT Apprentice role. Be prepared to discuss how your skills and experiences align with supporting Wi-Fi and networking services at the University.

✨Prepare for Technical Questions

Since this role involves technical support, brush up on basic networking concepts and troubleshooting techniques. Be ready to answer questions about common IT issues and how you would approach solving them.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewers about the team, the training opportunities, and the culture at the University of Bath. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Advanced IT Apprentice (Infrastructure)
University of Bath
Location: Bath
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