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- Tasks: Coordinate patient check-in/out and manage scheduling for clinics.
- Company: Join a leading healthcare institution dedicated to patient care.
- Benefits: Competitive pay, supportive work environment, and opportunities for growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Bachelor's degree and one year of relevant experience required.
- Other info: Dynamic role with a focus on teamwork and patient advocacy.
The predicted salary is between 25000 - 35000 £ per year.
Responsible for coordinating the patient check in/out process and/or administering certain clinical and patient services and for performing administrative duties in support of physician staff and operations. Responsible for the conduct of patient scheduling. Coordinates outpatient scheduling and facilitates in-patient pre-certification and admitting processes as necessary. Serves as an advocate for patients and patient families, assisting them with obtaining services and assistance available within the University or Birmingham community. Answers patient and patient family inquiries verbally or in writing. Assists in resolving patient problems. Follows up with patients and patient families regarding post-treatment/post-operative status. May supervise clerical staff.
Duties and Responsibilities:
- Coordinates scheduling for clinics including template management.
- Initiates template changes as needed to assist with clinic flow.
- Works with clinical staff to ensure returning patients are scheduled appropriately and in a timely manner.
- Coordinates schedules of clinical providers changing/cancelling clinics as needed.
- Works with clinical staff, registration and triage staff and other office staff as needed as well as outside facilities to obtain medical record documents; and coordinating after care and follow up (return appointments) as directed by providers.
- Ensures clinics are stocked with appropriate forms and information/handouts for patients and parents, as requested.
- Orders needed supplies and materials.
- Performs other administrative functions such as typing correspondence, editing forms, and filing.
- Maintains charts/records.
- Ensures proper storage and scanning of materials generated in clinic.
- Performs other duties as assigned.
Qualifications:
Bachelor's degree in a related field and one (1) year of registration and scheduling experience required. Insurance or benefits experience. Or an equivalent combination of relevant education and/or experience.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, colour, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education programme or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
Primary Location: University
Job Category: Clerical & Administrative
Employee Status: Regular
Shift: Day/1st Shift
Work Arrangement: Onsite
PATIENT SERVICES COORDINATOR II in Birmingham employer: University of Alabama at Birmingham
Contact Detail:
University of Alabama at Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PATIENT SERVICES COORDINATOR II in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work at UAB or similar institutions. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient services coordination. Think about scenarios where you’ve successfully managed scheduling or resolved patient issues, and be ready to share those stories!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with hiring managers, let them know why you’re passionate about patient services and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace PATIENT SERVICES COORDINATOR II in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient services and administrative roles. We want to see how your background aligns with the responsibilities of a Patient Services Coordinator II.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how you can contribute to our team. Keep it concise but impactful.
Showcase Your Communication Skills: Since you'll be answering inquiries and resolving patient issues, it's crucial to demonstrate your communication skills. Use clear and professional language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes straight to us!
How to prepare for a job interview at University of Alabama at Birmingham
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Patient Services Coordinator II. Familiarise yourself with patient check-in/out processes, scheduling, and administrative duties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Scenarios
Think about potential scenarios you might face in the role, such as handling patient inquiries or resolving issues. Prepare examples from your past experience where you've successfully navigated similar situations. This will demonstrate your problem-solving skills and ability to advocate for patients.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with patients and families, be ready to showcase your communication skills. Practice articulating your thoughts clearly and concisely. You might even want to role-play common patient interactions with a friend to build your confidence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, clinic flow, or how they handle patient feedback. This shows that you’re not just interested in the job, but also in how you can contribute to the overall success of the team.
