Directorate Support Manager - MSK

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Employer: University Hospitals Sussex NHS Foundation Trust

Site: Worthing Hospital

Salary: £29,970 – £36,483 per annum

Closing: 17/04/2025 23:59

About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

Job overview

Band 5 – Directorate Support Manager – MSK (Rheumatology & Pain Management)

An exciting opportunity has arisen for a Directorate Support Manager for MSK. The role will provide an excellent development opportunity for an individual who is keen to progress into an operational role within the NHS secondary care environment.

The responsibilities of the position will cover supporting the Service Manager with the day-to-day running of the department across all sites (St Richard, Southlands, and Worthing hospital). This is a cross-site role; therefore, presence at all sites will be required.

This role will involve directly liaising with clinical staff and the daily management of large secretarial admin teams within Pain Management and Rheumatology.

Supporting the management team with the delivery of RTT and targets by liaising closely with booking teams, ensuring theatre and clinic capacity is efficiently utilised while keeping patient experience at the heart of service delivery.

This role would suit a proactive, adaptable individual who thrives in a dynamic environment. It requires an all-round flexible team player who is equally comfortable working autonomously to manage tasks and responsibilities while collaborating effectively as part of a wider team.

Main duties of the job

The role is varied and involves close working relationships with the secretaries and administration support staff within MSK.

In addition, the role will support all other aspects of administration including management of administrative staffing, clinic utilisation, and RTT validation/performance reporting. The successful candidate will be required to possess excellent interpersonal skills along with a varied knowledge of a number of hospital IT systems.

This role requires an excellent eye for detail and accuracy, and you must be able to work to tight deadlines and at times under pressure. The role is required to work across all sites: St Richards, Southlands, and Worthing Hospitals.

Person specification

Qualifications

• Managerial knowledge acquired through degree or equivalent experience
• Excellent organisational skills to manage own workload
• Supervisory / Management experience
• Ability to work effectively with colleagues at all levels of any organisation
• Experience of working in NHS

Knowledge

• Knowledge of RTT
• Ability to manipulate data and produce reports

Skills

• Communication and social skills
• Ability to resolve conflicting situations
• Experience of supervising and appraising staff
• Experience of training and inducting new team members

Important information for applicants:

Please note, the use of AI-generated applications will be closely monitored. It is at the manager\’s discretion to reject your application if they feel the majority has been created through the use of AI tools.

Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.

DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.

Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigration eligibility criteria.

UHSussex reserves the right to close the role early if we receive a high volume of applications.

Application numbers

This advert has been capped for a limited number of applications; therefore, it will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in this post to prevent you from missing out on applying for this opportunity.

Name: Elleana O\’Neill
Job title: Assistant Operations Manager
Email address:
Telephone number: 07769 957636

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