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- Tasks: Join our Workforce Services Team to manage HR processes and support staff at St Richards Hospital.
- Company: UHSussex is a leading university trust focused on healthcare research and compassionate patient care.
- Benefits: Enjoy generous leave, pension schemes, flexible working hours, and a supportive wellbeing programme.
- Why this job: Kickstart your NHS career while gaining valuable HR experience in a diverse and inclusive environment.
- Qualifications: Great customer service skills and basic IT knowledge are essential; training will be provided.
- Other info: This role offers a flexible rota with one required Friday shift; informal chats available.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.
We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.
The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.
If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you!
The role is based in our office at St Richards Hospital offering a flexible rota pattern, there is a need for one of the working days to be Friday.
For informal chat, please contact Sophie Purdy on sophie.purdy1@nhs.net
The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.
The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.
If you are hardworking, keen to learn lots about the HR processes within the NHS and looking for a first step on your career ladder within the NHS then please submit your application and detail within your supporting statement how you meet the requirements of the person specification and job descriptions.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it – because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack – University Hospitals Sussex NHS Foundation Trust
For further details / informal visits contact: Name: Sophie Purdy Job title: Workforce Services Team Leader Email address: sophie.purdy1@nhs.net Telephone number: 01243 788122
Extension 33141
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Workforce Services Administrator employer: University Hospitals Sussex NHS Foundation Trust
Contact Detail:
University Hospitals Sussex NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Services Administrator
✨Tip Number 1
Familiarise yourself with the NHS HR processes and the Employee Staff Record (ESR) system. Understanding how these systems work will give you a significant advantage during your interview, as you'll be able to demonstrate your knowledge of the role's requirements.
✨Tip Number 2
Reach out to Sophie Purdy for an informal chat about the role. This not only shows your enthusiasm but also gives you insights into the team dynamics and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your customer service skills in any discussions or interviews. Since the role involves supporting managers and staff, showcasing your ability to communicate effectively and provide excellent service will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your adaptability and willingness to learn. The role offers extensive training, so demonstrating your eagerness to grow within the NHS will resonate well with the hiring team.
We think you need these skills to ace Workforce Services Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Workforce Services Administrator position. Make sure you can demonstrate how your skills and experiences align with what they are looking for.
Tailor Your Supporting Statement: In your supporting statement, specifically address how you meet the requirements outlined in the person specification. Use examples from your previous experience to illustrate your customer service skills, IT proficiency, and attention to detail.
Highlight Relevant Experience: If you have prior experience in HR or administrative roles, make sure to highlight this in your CV and supporting statement. Mention any familiarity with HR systems or processes, as well as your ability to handle confidential information.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and supporting statement. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at University Hospitals Sussex NHS Foundation Trust
✨Showcase Your Customer Service Skills
As the role requires great customer service, be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to empathise and resolve issues efficiently.
✨Demonstrate IT Proficiency
Since good general IT skills are essential, brush up on relevant software and systems you might encounter in the role. Be ready to discuss your experience with HR systems or similar administrative tools.
✨Understand HR Processes
Familiarise yourself with basic HR processes, especially those related to employee records and changes. Showing that you have a grasp of terms like maternity/paternity applications and contract changes will impress the interviewers.
✨Express Your Willingness to Learn
The team values hard work and a desire to learn. Convey your enthusiasm for developing your skills within the NHS and how you see this role as a stepping stone in your career.
