Health Care Assistant/Receptionist

Health Care Assistant/Receptionist

Chichester Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support nursing teams and manage reception duties in a Gynaecology outpatient setting.
  • Company: Join UHSussex, a leading university trust known for its commitment to patient care and staff wellbeing.
  • Benefits: Enjoy flexible part-time hours, a supportive environment, and an extensive wellbeing programme.
  • Why this job: Make a real difference in women's health while developing your skills in a diverse and inclusive team.
  • Qualifications: Good communication skills and a passion for patient care are essential; no prior experience required.
  • Other info: Informal visits encouraged; reach out to learn more about this exciting opportunity!

The predicted salary is between 24000 - 36000 £ per year.

Are you keen to work in Women’s Health in the outpatient setting? Are you looking for a new challenge?

This role will allow you to grow and develop in the Gynaecology setting. The successful candidate will be a good communicator who enjoys working with people in a varied clinical environment caring for patients going through a variety of Gynaecology issues.

As a Healthcare Assistant-Receptionist in Gynaecology you will support the Nursing and Clinical teams to deliver high quality care to women on the Gynaecology outpatient setting, which includes, Early Pregnancy, Colposcopy, Hysteroscopy, Two Week Rule (Rapid Access), Uro-Gynaecology and General Gynaecology clinics. This will be through a mixture of clinical and reception shifts.

This is an exciting opportunity as we continue to embrace new developments and opportunities within Women’s Health. You will be supported to develop the skills and competencies necessary for this role.

This will be a part-time post working, advertised as 24hrs. There will be a varied shift pattern, Monday-Friday, consisting of Earlies, Lates and Long-Days (9.5hrs or 5hrs).

  • To actively take part in meeting the needs of the patients under the supervision of a qualified nurse, working within the Trust\’s policies and procedures and the philosophy of the department.
  • To work in a team with qualified nurses, medical, healthcare professionals and other support staff.
  • To report all incidents/accidents involving patients and staff to the qualified nurse and to assist in any enquiries.
  • To understand role and participate in control of infection.
  • To participate in quality assurance programmes as require.
  • Taking an recording of temperature, pulse and respirations on instruction from the qualified nurse.
  • Recording the results appropriately and reporting back.
  • Collecting and disposing of body waste. Testing urine and stool specimens and recording results and appropriately reporting any abnormalities to the nurse in charge.
  • Under the supervision of a qualified nurse, support patients undergoing clinical procedures ensuring their comfort and safety.
  • Carry out appropriate patient observations and procedures under supervision and with relevant training.
  • On arrival, check-patients in using the patient information system and complete other reception duties including booking of appointments when appropriate, completing clinic outcomes and supporting day-to-day operational running of the department.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

For further details / informal visits contact: Name: Roz Lewry Job title: Gynaecology Matron Email address: Roz.lewry@nhs.net Telephone number: 07500097774

Informal visits are encouraged. Please make contact with us using the details above.

Contact Email For Roz Lewry

roz.lewry@nhs.net

Or call: 01903 205 111 ext 84411 or 01243 788 122 ext 32953 #J-18808-Ljbffr

Health Care Assistant/Receptionist employer: University Hospitals Sussex NHS Foundation Trust

At UHSussex, we pride ourselves on being an outstanding employer in the healthcare sector, particularly within Women's Health. Our commitment to diversity and inclusion fosters a supportive work culture where every employee is valued and encouraged to grow through extensive training and development opportunities. With a strong focus on staff wellbeing and a compassionate approach to patient care, we offer a fulfilling environment for those looking to make a meaningful impact in their careers.
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Contact Detail:

University Hospitals Sussex NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Care Assistant/Receptionist

✨Tip Number 1

Familiarise yourself with the specific areas of Gynaecology mentioned in the job description, such as Early Pregnancy and Colposcopy. This knowledge will not only help you understand the role better but also show your genuine interest during any discussions.

✨Tip Number 2

Reach out to Roz Lewry, the Gynaecology Matron, for an informal chat about the role. This can give you valuable insights into what they are looking for and demonstrate your proactive approach.

✨Tip Number 3

Highlight any previous experience in healthcare or customer service roles when networking. Being able to communicate effectively with patients and staff is crucial, so share examples that showcase your skills in these areas.

✨Tip Number 4

Consider visiting the UHSussex website to learn more about their values and initiatives, especially around diversity and staff wellbeing. Aligning your personal values with theirs can be a great talking point during interviews.

We think you need these skills to ace Health Care Assistant/Receptionist

Excellent Communication Skills
Empathy and Compassion
Teamwork and Collaboration
Patient Care and Support
Attention to Detail
Basic Clinical Skills
Reception and Administrative Skills
Time Management
Ability to Handle Confidential Information
Knowledge of Infection Control Procedures
Ability to Work Under Supervision
Problem-Solving Skills
Adaptability to Varied Shift Patterns
Understanding of Gynaecology Procedures

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the responsibilities and skills required for the Health Care Assistant/Receptionist position in Gynaecology. Tailor your application to highlight relevant experiences.

Highlight Communication Skills: Since the role requires good communication with patients and team members, emphasise your interpersonal skills in your CV and cover letter. Provide examples of how you've effectively communicated in previous roles.

Showcase Relevant Experience: If you have experience in healthcare or a similar environment, make sure to detail this in your application. Mention any specific tasks that relate to the job, such as patient care, reception duties, or working with clinical teams.

Express Your Passion for Women's Health: In your cover letter, convey your enthusiasm for working in Women's Health. Discuss why this area is important to you and how you can contribute to the team's mission of providing high-quality care.

How to prepare for a job interview at University Hospitals Sussex NHS Foundation Trust

✨Research the Role

Before your interview, make sure to thoroughly understand the responsibilities of a Health Care Assistant/Receptionist in Gynaecology. Familiarise yourself with the specific clinics mentioned, such as Early Pregnancy and Colposcopy, so you can speak confidently about how your skills align with the role.

✨Showcase Your Communication Skills

As this role involves working closely with patients and healthcare professionals, be prepared to demonstrate your communication skills. Share examples from your past experiences where you effectively communicated with patients or team members, highlighting your ability to provide compassionate care.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and how you handle patient care situations. Think of examples where you had to manage difficult situations or support patients under pressure, and be ready to discuss these during the interview.

✨Emphasise Teamwork

This position requires collaboration with nurses and other healthcare professionals. Be sure to highlight your experience working in teams, discussing how you contribute to a positive team environment and support your colleagues in delivering high-quality patient care.

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