Cancer Support Worker

Cancer Support Worker

Brighton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support cancer patients and assist clinical teams in providing personalised care.
  • Company: Join UHSussex, a leading healthcare provider known for its outstanding patient care.
  • Benefits: Enjoy a supportive wellbeing programme, diverse staff networks, and opportunities for personal growth.
  • Why this job: Make a real difference in patients' lives while working in a compassionate and inclusive environment.
  • Qualifications: Motivated individuals with a passion for patient care; no prior experience required.
  • Other info: Flexible working with occasional travel to various sites; training and development opportunities available.

The predicted salary is between 28800 - 43200 £ per year.

We have an exciting opportunity to join our team as a Cancer Support Worker position based at The Royal Sussex County Hospital, with occasional travel to other UHSussex sites.

This role supports our clinical nurse specialist team to care for patients diagnosed with cancer. They will join an existing team of Band 4 support workers within cancer services.

It will be important that the individual is motivated and enthusiastic about providing outstanding care to patients across their whole pathway. Is able to work autonomously and as part of the multi-disciplinary team.

The Cancer Support Worker (CSW) will support the site specific Clinical Nurse Specialist in filling their complex role under the line management of the the Cancer Support Worker Team Leader. A large part of the role involves assisting the Clinical Nurse Specialist and Cancer Support Worker Team Leader in key elements of the Personalised Care programme.

  • Holistic Needs Assessment
  • Care Plan development
  • End of treatment Summaries
  • Health and Well-being events and resources.

They will develop a network of contacts across all care settings within Health and Social Care to enable them to help patients resolve any non-clinical issues they may be facing.

This may often require onward referral to other professionals and discussion with the clinical team in relation to clinical issues.

The other main duty of this role is to support the Clinical Nurse Specialists by triaging incoming calls to the CNS Helpline. This will involve advice and guidance, referral onwards and supporting patients needs where appropriate to do so and within clearly set boundaries.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it – because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate information pack – University Hospitals Sussex NHS Foundation Trust

For further details / informal visits contact: Name: Zoe Thompson Job title: Cancer Support Worker Team Leader Email address: zoe.thompson21@nhs.net Telephone number: 07775032112

Please call or email Zoe Thompson for further information; 07775032112, zoe.thompson21@nhs.net #J-18808-Ljbffr

Cancer Support Worker employer: University Hospitals Sussex NHS Foundation Trust

At UHSussex, we pride ourselves on being an outstanding employer, offering a supportive and inclusive work culture that prioritises the well-being of both our staff and patients. As a Cancer Support Worker at The Royal Sussex County Hospital, you will have access to extensive training and development opportunities, ensuring your professional growth while making a meaningful impact in the lives of those affected by cancer. Our commitment to diversity, coupled with our comprehensive Wellbeing Programme, creates an environment where you can thrive and feel valued as part of a compassionate team dedicated to exceptional patient care.
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Contact Detail:

University Hospitals Sussex NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cancer Support Worker

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Cancer Support Worker. Understanding the role's focus on holistic care and patient support will help you demonstrate your enthusiasm and motivation during any discussions.

✨Tip Number 2

Network with professionals in the healthcare sector, especially those involved in cancer care. Building connections can provide insights into the role and may even lead to referrals or recommendations.

✨Tip Number 3

Reach out to Zoe Thompson, the Cancer Support Worker Team Leader, for an informal chat. This can give you a better understanding of the team dynamics and expectations, plus it shows your proactive approach.

✨Tip Number 4

Highlight any relevant experience in patient care or support roles during your interactions. Sharing specific examples of how you've provided compassionate care can set you apart from other candidates.

We think you need these skills to ace Cancer Support Worker

Empathy and Compassion
Communication Skills
Teamwork and Collaboration
Autonomy in Work
Holistic Needs Assessment
Care Plan Development
Patient Support and Advocacy
Problem-Solving Skills
Knowledge of Cancer Care
Referral Management
Organisational Skills
Ability to Handle Sensitive Information
Time Management
Networking Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Cancer Support Worker position. Highlight key skills such as motivation, teamwork, and patient care in your application.

Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous work in healthcare or support roles, and include specific examples of how you've provided outstanding care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting cancer patients and your understanding of the holistic care approach. Mention your ability to work autonomously and as part of a multi-disciplinary team.

Highlight Your Communication Skills: Since the role involves triaging calls and providing advice, make sure to highlight your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with patients or colleagues in past roles.

How to prepare for a job interview at University Hospitals Sussex NHS Foundation Trust

✨Show Your Passion for Patient Care

Make sure to express your enthusiasm for providing outstanding care to patients. Share any relevant experiences that highlight your commitment to supporting individuals through their cancer journey.

✨Demonstrate Teamwork Skills

Since the role involves working as part of a multi-disciplinary team, be prepared to discuss how you have successfully collaborated with others in previous roles. Highlight your ability to communicate effectively and support your colleagues.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, especially in triaging calls or handling non-clinical issues. Think of examples where you've had to make quick decisions or provide guidance under pressure.

✨Understand the Personalised Care Programme

Familiarise yourself with the key elements of the Personalised Care programme, such as Holistic Needs Assessments and Care Plan development. Being knowledgeable about these aspects will show your readiness to support the Clinical Nurse Specialists effectively.

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