Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise reception services, manage a team, and ensure efficient visitor support.
- Company: UHSussex is a leading university trust focused on healthcare research and patient care.
- Benefits: Enjoy flexible working, a comprehensive wellbeing programme, and opportunities for personal growth.
- Why this job: Join a diverse team that values compassion, innovation, and making a real difference in healthcare.
- Qualifications: No specific qualifications required; just a passion for customer service and teamwork.
- Other info: We offer a buddy system for new members and are proud to be a Disability Confident Employer.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities
- Responsible for supervising and delivering a friendly, efficient reception service to staff and visitors arriving at across both BSUH.
- To work as an integral member of the Retail and Events team providing a quality service linked to high standards of customer and patient care.
- To ensure and maintain the organisation and administration of the services.
- The post holder will manage a team of receptionists to deliver the highest standard of administrative support to across both BSUH staff.
- To operate the across both BSUH reception Internal Telecoms System ensuring all incoming calls are answered swiftly and efficiently transferred to the correct extension.
- To ensure all visitors are greeted in a professional manner and directed to the appropriate location across both BSUH.
- To attend weekly reception meetings, taking minutes and the production of analytical reports. To manage the daily invoicing, produce reports, manage social media posts and internal advertising and communications.
- To provide administrative support to Retail and Events Reception Manager and All Assistant Duty Manager.
- The post holder will need to be fully aware of the Trust’s Values & Behaviours initiative and act accordingly.
- Understand the Trusts key priorities and those of your users and translate these into key priorities for your division.
- To manage and co-ordinate the reception process and to ensure a responsive service is always available.
- Deal with complex and contentious issues within the scope of the role, and to report such issues to the Retail and Events Reception Manager for advice and support if they have wider implications for the department or trust.
- To regularly review the performance and effectiveness of each team member, coaching and retraining individuals where necessary to maintain the quality of reception services in line with customer service, health and safety, security and trust policies and procedures.
- To assist the Retail and Events Reception Manager where required to draw up and implement duty rotas and allocate work, ensuring designated area is always covered appropriately.
- To ensure staff and users conform to security arrangements and maintain control of centre keys.
- Manage room booking and hospitality requests system and levy the appropriate charge for no shows and late cancellations and to produce rooming sheets.
See Full Details On Job Description
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance – because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
For further details / informal visits contact: Name: William Allen, Job title: Deputy Retail and Events Manager, Email: William.allen4@nhs.net, Telephone: 01273 523320
uhsussex.FandErecruitment@nhs.net
#J-18808-Ljbffr
Bank Corporate Receptionist employer: University Hospitals Sussex NHS Foundation Trust
Contact Detail:
University Hospitals Sussex NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the Trust’s Values & Behaviours initiative. Understanding these values will not only help you align your approach during interviews but also demonstrate your commitment to the organisation's culture.
✨Tip Number 2
Prepare to discuss your experience in managing teams and delivering high-quality customer service. Be ready to provide specific examples of how you've handled complex situations or improved service delivery in previous roles.
✨Tip Number 3
Research the key priorities of the Trust and think about how your skills can contribute to these goals. This will show that you are proactive and genuinely interested in the role and the organisation.
✨Tip Number 4
Reach out to current employees or the contact person listed in the job description for an informal chat. This can give you valuable insights into the team dynamics and expectations, which you can leverage during your application process.
We think you need these skills to ace Bank Corporate Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Bank Corporate Receptionist. Highlight key skills such as customer service, administration, and team management in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in reception or customer service, and include specific examples of how you have managed teams or handled complex situations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention your understanding of the Trust’s values and how your personal values align with them. Use specific examples to demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a reception role.
How to prepare for a job interview at University Hospitals Sussex NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Bank Corporate Receptionist. Familiarise yourself with the key tasks such as managing a team, handling complex issues, and providing excellent customer service. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a receptionist, communication is key. Be prepared to discuss your experience in handling calls, greeting visitors, and managing inquiries. Use examples from your past roles to illustrate how you've effectively communicated in various situations.
✨Demonstrate Team Leadership
Since the role involves managing a team of receptionists, be ready to talk about your leadership style. Share experiences where you've coached or trained team members, and how you ensure high standards of service are maintained within your team.
✨Align with Trust Values
Familiarise yourself with the Trust’s Values & Behaviours initiative. During the interview, express how your personal values align with those of the organisation. This shows that you are not only a good fit for the role but also for the culture of the Trust.
