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- Tasks: Provide compassionate care to patients and support healthcare professionals in a dynamic environment.
- Company: Join the University Hospitals Plymouth NHS Trust, a supportive and collaborative workplace.
- Benefits: Gain valuable training, flexible working hours, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while building your skills in healthcare.
- Qualifications: No experience needed; training provided for those new to care work.
- Other info: Part-time and full-time roles available with a focus on teamwork and patient care.
The predicted salary is between 24000 - 36000 £ per year.
Healthcare Assistant Interview Day – Band 2 & Band 3
University Hospitals Plymouth NHS Trust are excited to announce that we will be holding a Band 2 and Band 3 Healthcare Assistant Interview Day on Friday 17th October 2025.
Band 2 Opportunities
No previous experience of care work? No problem… For those without a level 2 qualification in health care a period of training will need to be undertaken as either an apprentice or by completing the Support Worker Development Programme.
Band 3 Opportunities
Vacancies available for candidates who meet the full person specification, which are visible in the Band 3 job description attached.
In return we will offer you:
- A friendly supportive working environment
- Excellent learning and development opportunities
- A chance to enhance your knowledge of your chosen area of work
Please note that this role is not eligible for sponsorship.
We are happy to support part time or full time work but candidates must be available to work on a rota that includes days, nights and all days of the week.
If you have a particular speciality interest within the medical care group, please let us know in your personal statement. If you are shortlisted and invited for an interview, you will receive a detailed confirmation of the schedule a few days in advance.
Please note that interviews will only be scheduled through a TRAC invitation following your application, and walk-in applicants will not be accepted.
Main duties of the job
The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.
You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 2 HCSW in your area of work. You will also be supported to obtain a Care Certificate if not already achieved.
About us
We as a teamwork alongside each other to provide a high standard of care and give the best experience to our patients.
All staff upholds to the core values of Nursing Profession. The values were care, compassion, competence, communication, courage and commitment.
Preference will be given to internal Trust staff, as well as \’Priority\’ and \’At Risk\’ status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
Job responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
- Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
- Under supervision follow individual patient care plans and report any changes immediately to the Registered Practitioner.
- Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality person-centred patient care is delivered at all times.
- Undertake basic patient assessment whilst providing personal care and feeding back to the Registered Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of the patient.
- Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
- Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
- Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
- Develop the skills to actively facilitate self-care and independence with patients.
- Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.
- Promote health education specific to the clinical area and in line with national and local policies.
- Develop the skills to maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills, where there may be barriers to understanding.
- Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
- Work effectively as part of a team.
- The HCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.
Person Specification
Qualifications
- Training and qualifications are provided to enable the HCSW to comply with mandatory HCSW standards where you will obtain either: Vocational Qualification at Level 2 or equivalent relevant demonstrable experience. Note that if you are new to care, training will be provided to NVQ Level 2 or equivalent.
- Level 2 QCF Diploma in Clinical Healthcare support or Level 2 NVQ in Healthcare Health & Social Care or Level 2 in Health & Social Care (NVQ, QCF, RQF) or GCSE A*- D in English Language, or equivalent (e.g. Certificate in Adult Literacy at Level 1) or GCSE A* – D, or equivalent in Mathematics (e.g. Certificate in Adult Numeracy at Level 1)
Knowledge & Experience
- Demonstrable experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
- Demonstrable experience of providing care in a healthcare or social setting
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Working pattern
Full-time,Part-time,Flexible working,Compressed hours
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Healthcare Assistant Interview Day - Band 2 & Band 3 employer: University Hospitals Plymouth NHS Trust
Contact Detail:
University Hospitals Plymouth NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant Interview Day - Band 2 & Band 3
✨Tip Number 1
Get to know the Trust's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about demonstrating that you’re not just a fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you get comfortable with common questions and allow you to articulate your passion for patient care.
✨Tip Number 3
Don’t forget to prepare some questions for us! Asking insightful questions shows your genuine interest in the role and helps you figure out if this is the right place for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for joining our amazing team at University Hospitals Plymouth NHS Trust.
We think you need these skills to ace Healthcare Assistant Interview Day - Band 2 & Band 3
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for healthcare and why you want to join our team.
Tailor Your Personal Statement: Make sure to highlight any specific interests or experiences that relate to the role. If you have a particular area of healthcare you're passionate about, mention it! This helps us see how you fit into our team.
Follow the Guidelines: Read the job description carefully and ensure your application addresses the key responsibilities and qualifications. We’re looking for candidates who understand what we do and how they can contribute!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure you’re considered for the role and receive all the necessary updates about your application.
How to prepare for a job interview at University Hospitals Plymouth NHS Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Healthcare Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Compassion and Care
During the interview, demonstrate your understanding of the importance of compassion in healthcare. Share examples from your past experiences where you've shown care and empathy towards others. This is crucial for a role that involves direct patient interaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the position and helps you determine if the role is a good fit for you. You might ask about training opportunities or how the team supports each other in providing care.
✨Practice Good Communication
Effective communication is key in healthcare. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions asked and respond thoughtfully. This will demonstrate your ability to communicate well with patients and colleagues alike.
