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- Tasks: Provide 1st & 2nd line IT support and troubleshoot imaging systems.
- Company: Join the PACS Team at University Hospitals of North Midlands.
- Benefits: Gain valuable experience in a dynamic healthcare environment.
- Other info: Face-to-face support role with opportunities for career growth.
- Why this job: Make a real difference in healthcare IT while developing your skills.
- Qualifications: Degree in IT or equivalent experience, with 2 years UK work experience.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen within the PACS Team at the University Hospitals of North Midlands for an enthusiastic and energetic individual with excellent IT admin and troubleshooting skills.
Main duties of the job:
- The successful candidate will have a degree in IT, formal IT qualifications to degree level or the equivalent recent work experience in an IT related field.
- They will work within a small team to support the Imaging Directorate in their use of Imaging specific IT systems & solutions.
- A minimum of 2 years work experience must have been gained in the UK.
- In the course of duties, the successful candidate will provide 1st & 2nd line IT and system support to Trust & non-Trust users for hardware & software solutions.
- Carry out IT Admin duties.
- Liaise with suppliers & IM&T colleagues to determine & implement fixes.
- Support the PACS Manager with ongoing projects.
Key relationships will be with clinical & non-clinical staff of all levels, from across the Trust & the wider local health economy as well as IM&T colleagues & external suppliers. The role requires a physical presence on site where there is an element of face to face user support. The main office is on the Royal Stoke site, and the post holder will go to other sites as required.
Please note: Unfortunately this role does not support visa sponsorship. Please see more information about this role, via the application link. At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
PACS RIS IT Support Officer employer: University Hospitals of North Midlands
Contact Detail:
University Hospitals of North Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS RIS IT Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University Hospitals of North Midlands on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your IT troubleshooting skills. Think of real-life examples where you've solved problems, especially in a healthcare setting. We want to see how you handle pressure!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about supporting the Imaging Directorate. Your passion can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at UHNM!
We think you need these skills to ace PACS RIS IT Support Officer
Some tips for your application 🫡
Show Off Your IT Skills: Make sure to highlight your IT admin and troubleshooting skills in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your technical know-how!
Tailor Your CV: Customise your CV to reflect the specific requirements of the PACS RIS IT Support Officer role. Use keywords from the job description to demonstrate that you’re the perfect fit for our team at University Hospitals of North Midlands.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your experience and qualifications shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at University Hospitals of North Midlands
✨Know Your Tech Inside Out
Make sure you brush up on your IT admin and troubleshooting skills before the interview. Familiarise yourself with common imaging IT systems and solutions, as well as any specific software mentioned in the job description. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Experience
With a minimum of 2 years' experience required, be prepared to share specific examples from your past roles. Highlight situations where you've provided 1st and 2nd line support, resolved issues, or liaised with suppliers. This will demonstrate your hands-on experience and problem-solving abilities.
✨Communicate Clearly
Since you'll be working with both clinical and non-clinical staff, it's crucial to communicate effectively. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't tech-savvy. Good communication can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare for questions like how you would handle a specific IT issue or how you'd prioritise tasks when supporting multiple users. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.