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- Tasks: Join our dynamic Nurse Bank office, managing staff bookings and ensuring safe staffing across our hospitals.
- Company: University Hospitals of North Midlands is a leading NHS Trust serving millions with top-notch facilities and care.
- Benefits: Enjoy flexible working hours, career development opportunities, and a supportive, inclusive workplace culture.
- Why this job: Make a real impact in healthcare while developing your skills in a fast-paced, rewarding environment.
- Qualifications: 5 GCSEs including Maths and English; experience in administration and IT skills required.
- Other info: Be part of a diverse team committed to excellence in patient care and community service.
The predicted salary is between 24625 - 25674 £ per year.
Main area Admin and Clerical Grade Band 3 Contract Permanent: will need to work across both sites Hours Full time – 37.5 hours per week Job ref 205-7260661-A
Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-On-Trent Salary £24,625 – £25,674 Per Annum Salary period Yearly Closing 21/07/2025 23:59
Nurse Bank Administrator
Band 3
Job overview
University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.
We have a new and exciting opportunity within the fast paced Nurse Bank office for a Nurse Bank/ Pool Administrator to support with the booking and allocation of bank and agency staff within the Trust.
The Nurse bank office is an essential service to the trust supporting wards with safe staffing, the post is very challenging but extremely rewarding.
The Bank Office operates over a 7 day service so the applicant must be able to work some evenings and weekends, the post may also require working across both Royal Stoke and County Sites.
Main duties of the job
The post holder will need to have a good knowledge of IT Systems and will need to be able to show evidence of this.
The successful applicant must demonstrate experience working in a busy office environment along with excellent organisational skills, therefore being able to multitask and have a flexible and adaptable approach is essential . It is essential that the successful applicant has the ability to prioritise workload in order to meet very tight deadlines in a pressured environment.
The Bank Office is operates over a 7 day service so the applicant must be able to work evenings and weekends.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person specification
Qualifications
- 5 GCSE\’s A-C including Maths and English
- office/admin/computer skills training or qualification
- NVQ 2/3 in customer service or equivalent
Experience
- Two years experience in providing an administration service and following procedure
- Experience and skills in using word, excel, power point, Microsoft outlook
- Experienced computer operator, good keyboard skills showing accuracy
- Previous NHS experience
Important information about your application
- All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
- References – please ensure you provide email addresses for all referees for the last three years of employment.
- We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
- Flexible working will be considered in line with Trust policies
- New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
- We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.
University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.
If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help
At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.
If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.
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Nurse Bank Administrator (Band 3) - Admin and Clerical - University Hospitals of North Midlands[...] employer: University Hospitals of North Midlands NHS Trust
Contact Detail:
University Hospitals of North Midlands NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nurse Bank Administrator (Band 3) - Admin and Clerical - University Hospitals of North Midlands[...]
✨Tip Number 1
Familiarise yourself with the specific IT systems used in NHS administration. Since the role requires good knowledge of these systems, consider taking online courses or tutorials to boost your skills and confidence.
✨Tip Number 2
Network with current or former employees of University Hospitals of North Midlands. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you successfully managed tight deadlines or multitasked in a busy environment. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Show your flexibility and adaptability by being open about your availability for evening and weekend shifts. Highlighting your willingness to work across both sites can set you apart from other candidates.
We think you need these skills to ace Nurse Bank Administrator (Band 3) - Admin and Clerical - University Hospitals of North Midlands[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Nurse Bank Administrator position. Tailor your application to highlight relevant experience and skills that match what the University Hospitals of North Midlands is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous administrative experience, especially in a busy office environment. Mention specific examples where you demonstrated excellent organisational skills and the ability to multitask under pressure.
Showcase IT Proficiency: Since the role requires good knowledge of IT systems, make sure to detail your proficiency with software like Microsoft Word, Excel, and Outlook. Provide examples of how you've used these tools effectively in past roles.
Prepare a Strong Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Discuss why you want to work at University Hospitals of North Midlands and how you align with their values of inclusion and support for staff development.
How to prepare for a job interview at University Hospitals of North Midlands NHS Trust
✨Showcase Your IT Skills
Since the role requires a good knowledge of IT systems, be prepared to discuss your experience with software like Word, Excel, and Outlook. You might even want to mention specific tasks you've accomplished using these tools.
✨Demonstrate Organisational Skills
The job demands excellent organisational skills and the ability to multitask. Prepare examples from your previous roles where you successfully managed multiple priorities or tight deadlines.
✨Highlight Your Experience in a Busy Environment
Given that this position is in a fast-paced office, share experiences that illustrate your ability to thrive under pressure. Discuss how you handled challenging situations and maintained efficiency.
✨Be Flexible and Adaptable
The role requires working evenings and weekends, so express your willingness to be flexible with your schedule. Share any past experiences where you adapted to changing circumstances or requirements.
