Deputy Chief Operating Officer (Band 9) - Deputy Chief Operating Officer - Delivery - Universit[...]

Main area Deputy Chief Operating Officer – Delivery Grade Band 9 Contract Permanent: n/a Hours Full time – 37.5 hours per week (n/a) Job ref 205-7229255-A

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Stoke-on-Trent Salary £105,385 – £121,271 Per annum Salary period Yearly Closing 06/06/2025 17:00

Deputy Chief Operating Officer

Band 9

Job overview

This is a pivotal role for the operational delivery of UHNM. The individual will work with and be part of a consistent approach to the delivery of corporate operations including the oversight and management of delivery, planning and performance. This includes o versight of the daily site operational delivery, that includes the appropriate planning and mitigation that supports the smooth flow of patients through the hospital for both planned and emergency pathways.

The Deputy Chief Operating Officer will contribute to delivery of the Trust\’s strategic plan, by working in partnership with the Executive team, Care Group teams and external organisations and commissioners, to achieve the Trust\’s corporate objectives and to make a positive contribution to the provision of health services across the local healtheconomy.

The post holder will deputise for the Chief Operating Officer and work closely with the Care Group teams to ensure the safe and effective day to day operations of the organisation are maintained.

Main duties of the job

This post will have an important role in assuring the delivery of the Trusts corporate objectives and maintaining safe and effective care across the University Hospitals of North Midlands, the Deputy COO will be responsible for their own portfolio of work but also working as a team across the corporate operations directorate, taking lead in corporate projects and deputising for the Chief Operating Officer as appropriate. We are seeking an applicant with a strong track record of operating at a senior level within a healthcare setting, who is able to manage large and complex projects in an ever changing environment. The successful candidate will have an understanding of the current strategic political landscape in the NHS and experience of operating within such a context to balance the priorities of quality, performance and finance. The appointed individual will need to demonstrate resilience, exceptional influencing skills and have the ability to work across large clinical care groups.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Please find attached the job description and person specification for this role for the Deputy Chief Operating Officer – Delivery.

Person specification

Education and Qualifications

• Graduate level education and/or professional/clinical professional qualification
• Post-graduate qualification to Masters Degree/MBA or equivalent experience

Experience

• Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
• Significant senior management experience within a complex service provider organisation
• Experience of working at National / Regional system level

Skills, ability and knowledge

• Ability to develop and deliver effective business and operational plans which are financially sound
• Ability to drive for and achieve results across a broad range of key outcomes, maintaining patient focus and a high level of personal integrity at all times
• Ability to operate effectively within difficult financial and performance challenges

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Katy Thorpe Job title Chief Operating Officer Email address Telephone number 01782 676631 Additional information

If you require any further information regarding this post, please use the contact details above. For an informal conversation please contact

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