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For Companies At a Glance
- Tasks: Manage contract performance and ensure compliance across healthcare services.
- Company: Join a leading NHS Trust serving millions with modern facilities and a commitment to excellence.
- Benefits: Enjoy a supportive environment, development opportunities, and a culture of inclusion.
- Why this job: Be part of a team that promotes innovation and enhances healthcare through technology.
- Qualifications: Mid-senior level experience in research, analysis, or IT is preferred.
- Other info: Contact Sally-Anne for informal visits and more details.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
The Contract Performance Manager (Data & Technical Services) will be responsible for managing the performance of contracts and services to the Trusts, including:
- PACS and MES – provided by Siemens through a PFI contract with Health Care Support (North Staffordshire) Ltd (HSNS).
The PACS, MES, and Data & Technical Services are covered under the Project Agreement between the University Hospital of North Midlands NHS Trust (UHNM), Midlands Partnership NHS Foundation Trust, and HSNS. This role spans across the Royal University Hospital and Haywood Hospital sites.
The Contract Performance Manager will support the Head of CPM in ensuring that HSNS, via its subcontractors Siemens, provides MES and PACS services that meet the requirements of both Trusts as outlined in the Project Agreement.
Key responsibilities include monitoring and managing the performance of the PFI service contracts, including PACS, MES, and Data Services, ensuring all contractual obligations are fulfilled. The role also involves acting as the interface between PFI suppliers, IM&T, and Clinical Divisions, managing dependencies related to data network and communication services.
Key Task Areas
- Control the lifecycle programming of works in accordance with the PFI contract requirements.
- Monitor the performance of Siemens and Data & Technical services against service specifications and contractual commitments.
- Review and audit performance reports, analyzing complex data and interpreting options and outcomes.
- Develop and maintain relationships with service users, providers, management teams, and project stakeholders to ensure effective communication and collaboration.
- Act as the point of contact for operational issues between service providers and key departments.
- Promote technological advancements, particularly AI, to enhance service performance, productivity, and cost efficiency.
University Hospitals of North Midlands NHS Trust is one of the country\’s largest and most modern, serving around three million people across two sites: Royal Stoke in Stoke-on-Trent and County Hospital in Stafford. The Trust is a major trauma centre for the North Midlands and North Wales.
We value our employees and offer various development opportunities to help staff reach their full potential. We are committed to diversity and inclusion, fostering a culture where all staff feel valued and respected. Our staff\’s development directly impacts the quality of care we provide.
For further details or informal visits, please contact:
- Name: Sally-Anne Baroudi
- Job Title: Head of Contract Performance Management
- Email: sally-anne.baroudi@uhnm.nhs.uk
- Telephone: 07979 366 266
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Contract Performance Manager employer: University Hospitals of North Midlands NHS Trust
Contact Detail:
University Hospitals of North Midlands NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Performance Manager
✨Tip Number 1
Familiarise yourself with the specific PFI contracts and services mentioned in the job description, such as PACS and MES. Understanding these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of University Hospitals of North Midlands NHS Trust. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss how you would promote technological advancements, particularly AI, in the context of contract performance management. Having specific examples or ideas ready can set you apart from other candidates.
✨Tip Number 4
Reach out to Sally-Anne Baroudi for an informal chat about the role. This shows initiative and gives you a chance to ask questions that could help you tailor your approach during the application process.
We think you need these skills to ace Contract Performance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Contract Performance Manager role. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in contract management, performance monitoring, and data analysis. Use specific examples that demonstrate your ability to manage contracts and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a good fit for the role. Mention your understanding of the NHS Trust's values and how your skills align with their goals, particularly in promoting technological advancements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University Hospitals of North Midlands NHS Trust
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities of a Contract Performance Manager. Familiarise yourself with PFI contracts, particularly those related to PACS and MES services, as well as the specific requirements of the University Hospitals of North Midlands NHS Trust.
✨Prepare for Data Analysis Questions
Given that the role involves reviewing and auditing performance data, be ready to discuss your experience with data analysis. Prepare examples of how you've interpreted complex information in previous roles and how it led to improved outcomes.
✨Showcase Your Communication Skills
As this position requires developing relationships with service users and providers, be prepared to demonstrate your communication skills. Think of instances where you've successfully navigated operational issues or facilitated effective communication between teams.
✨Highlight Your Adaptability to Technology
The role promotes technological advancements, especially AI. Be ready to discuss how you've embraced technology in your previous positions and how you can leverage it to enhance performance and efficiency in contract management.
