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- Tasks: Coordinate clinic schedules, manage patient bookings, and support admin tasks.
- Company: Join University Hospitals of North Midlands, a leading NHS Trust serving millions with top-notch facilities.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal development.
- Why this job: Be part of a diverse team making a real impact on patient care in a supportive environment.
- Qualifications: Must have 5 GCSEs including English and Maths, plus previous NHS admin experience.
- Other info: Applications from all backgrounds are encouraged; we value diversity and inclusion.
The predicted salary is between 20600 - 21500 £ per year.
Main area Clinic co ordinator Grade Band 3 Contract 12 months (Fixed Term) Hours Full time – 37.5 hours per week (monday to friday 0900-1700) Job ref 205-7081866-B
Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site County Hospital Town Stafford Salary £24,625 – £25,674 per annum Salary period Yearly Closing 22/07/2025 23:59
Clinic Co Ordinator
Band 3
Job overview
University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions
Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
Keeping the division\’s updated on patients that are being booked near to the 52 week breach date target
Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
Keeping booking rules up to date
Supporting other specialties within the same roles
Main duties of the job
**Previous applicants need not apply**
Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions
Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
Keeping the division\’s updated on patients that are being booked near to the 52 week breach date target
Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
Keeping booking rules up to date
Supporting other specialties within the same roles
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions
Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists
Keeping the division\’s updated on patients that are being booked near to the 52 week breach date target
Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust
Keeping booking rules up to date
Supporting other specialties within the same roles
Person specification
Qualifiations
- 5 Grade C and above at least GCSE level must include English and maths
- Previous IT knowledge in NHS systems
Experience
- Must have previous NHS admin office experience
- Previous experience of entering data
Important information about your application
- All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
- References – please ensure you provide email addresses for all referees for the last three years of employment.
- We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
- Flexible working will be considered in line with Trust policies
- New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
- We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.
University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.
If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help
At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.
If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.
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Clinic Co Ordinator (Band 3) - Clinic co ordinator - University Hospitals of North Midlands NHS[...] employer: University Hospitals of North Midlands NHS Trust
Contact Detail:
University Hospitals of North Midlands NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Co Ordinator (Band 3) - Clinic co ordinator - University Hospitals of North Midlands NHS[...]
✨Tip Number 1
Familiarise yourself with NHS systems and processes, as previous IT knowledge in these areas is essential for the Clinic Co-ordinator role. Understanding how to navigate these systems will give you a significant advantage during the interview.
✨Tip Number 2
Highlight any previous NHS admin experience you have when discussing your background. Be prepared to share specific examples of how you've managed patient bookings or administrative tasks effectively in a healthcare setting.
✨Tip Number 3
Demonstrate your understanding of the importance of patient care and revenue management during your conversations. Show that you appreciate how unutilised slots can impact the Trust's finances and patient experience.
✨Tip Number 4
Prepare questions about the Trust's culture and values, as they place a strong emphasis on inclusion and staff development. This shows your genuine interest in being part of their team and aligns with their commitment to employee growth.
We think you need these skills to ace Clinic Co Ordinator (Band 3) - Clinic co ordinator - University Hospitals of North Midlands NHS[...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinic Co-ordinator position. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience: Emphasise any previous NHS admin office experience you have, particularly in relation to data entry and managing clinic schedules. Use specific examples to demonstrate how your past roles have prepared you for this position.
Craft a Strong Supporting Statement: Your supporting statement should clearly outline why you are a suitable candidate for the role. Address the key duties mentioned in the job description and explain how your qualifications and experiences align with them.
Check Your References: Ensure you provide accurate email addresses for all referees from the last three years of employment. This will help streamline the reference-checking process and show your attention to detail.
How to prepare for a job interview at University Hospitals of North Midlands NHS Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Clinic Co-ordinator. Familiarise yourself with tasks like completing Clinic Alteration forms and managing patient bookings, as these will likely come up during your interview.
✨Show Your NHS Experience
Highlight any previous NHS admin experience you have. Be prepared to discuss specific examples of how you've handled similar tasks in the past, such as data entry or managing clinic schedules, as this will demonstrate your suitability for the role.
✨Prepare Questions
Think of insightful questions to ask about the team dynamics, the challenges faced by the department, or the training opportunities available. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Emphasise Communication Skills
As a Clinic Co-ordinator, effective communication is crucial. Be ready to discuss how you’ve successfully communicated with colleagues and patients in the past, especially in high-pressure situations, to illustrate your ability to thrive in this role.
