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- Tasks: Join our team as an Admin Assistant, supporting patient pathways and communication.
- Company: Be part of University Hospitals of North Midlands, a leading NHS Trust serving millions.
- Benefits: Enjoy career development opportunities, a supportive environment, and a commitment to diversity.
- Why this job: Make a real impact in healthcare while working in a dynamic and inclusive team.
- Qualifications: Good communication skills, flexibility, reliability, and organisational abilities are essential.
- Other info: Contact Helen Robertson for informal visits or more details.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for an Admin Assistant based in the Elderly Care Department at County Hospital.
This is an exciting post for someone looking to join the NHS and work within an experienced secretarial team in a hospital environment.
The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to their work.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
The post holder will support a team of Band 4 Medical Secretaries and Band 3 Medical Support Secretaries to provide a safe and reliable administrative service.
The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.
The post holder will be expected to maintain good working relationships and work as an effective team member, to ensure their own work is of a high standard and to share the day-to-day workload of the specialty team.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\’re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
For further details / informal visits contact: Name: Helen Robertson Job title: Operational Services Manager Email address: helen.robertson@uhnm.nhs.uk Telephone number: 01782 676015
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Administrative Assistant employer: University Hospitals of North Midlands NHS Trust
Contact Detail:
University Hospitals of North Midlands NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the NHS values and principles. Understanding these will help you align your responses during any interviews or informal chats, showing that you're a good fit for the culture at University Hospitals of North Midlands.
✨Tip Number 2
Reach out to current or former employees in similar roles via LinkedIn. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Practice your communication skills, especially in handling sensitive information. Role-playing scenarios where you need to communicate with patients or staff can help you feel more confident and prepared.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule or plan for managing administrative tasks in a busy hospital environment. This can be a great talking point in interviews to showcase your proactive approach.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant administrative experience, communication skills, and ability to work in a team. Use bullet points for clarity and include specific examples of your achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the NHS. Highlight your organisational skills and ability to handle sensitive information, as well as your commitment to providing excellent support to patients and staff.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at University Hospitals of North Midlands NHS Trust
✨Showcase Your Communication Skills
As an Administrative Assistant, you'll need to demonstrate excellent communication skills. Be prepared to discuss examples of how you've effectively communicated with patients, staff, and carers in previous roles, highlighting your ability to handle sensitive information with tact and diplomacy.
✨Emphasise Organisational Skills
The role requires a well-organised approach to work. During the interview, share specific instances where your organisational skills have helped you manage multiple tasks or projects efficiently, ensuring that you can support the patient pathway effectively.
✨Demonstrate Flexibility and Reliability
Flexibility and reliability are key traits for this position. Be ready to discuss situations where you've had to adapt to changing circumstances or take on additional responsibilities, showcasing your commitment to being a dependable team member.
✨Highlight Teamwork Experience
Working as part of a secretarial team is essential in this role. Prepare to talk about your experiences collaborating with others, how you contribute to a positive team environment, and any strategies you use to maintain good working relationships with colleagues.
