Clinical Support Worker - Radiology

Clinical Support Worker - Radiology

Lancaster Full-Time 21800 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Radiologists and Nurses in delivering excellent patient care in a fast-paced environment.
  • Company: Join University Hospitals of Morecambe Bay, committed to diversity and inclusive healthcare.
  • Benefits: Enjoy flexible working hours, competitive salary, and a supportive team culture.
  • Why this job: Make a real impact in patient care while developing your skills in a dynamic setting.
  • Qualifications: Level 3 NVQ or equivalent experience in healthcare; strong communication and IT skills required.
  • Other info: Opportunities for personal development and a structured onboarding process await you.

The predicted salary is between 21800 - 26500 £ per year.

Main area Radiology Grade NHS AfC: Band 3 Contract Permanent: Full time Hours

  • Full time
  • Part time

37.5 hours per week (Full time 37.5 hours per week; Part time 30 hours per week) Job ref 331-L18860825

Site Royal Lancaster Infirmary Town Lancaster Salary £24,937 – £26,598 Per Annum Pro Rata Salary period Yearly Closing 27/08/2025 23:59

\’\’Creating a great place to be cared for and a great place to work\’\’

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

The Radiology Department at the Royal Lancaster Infirmary are looking for an enthusiastic Clinical Support Worker to join our friendly team supporting our service.

Applicants will be expected to be well organised, have excellent communication skills and familiarity with IT systems. Ideally you will have experience of relevant work in a healthcare environment and have a Level 3 NVQ or equivalent experience in healthcare.

This position will provide an exciting challenge for an active, enthusiastic, self directed, dynamic and empathetic team player, who enjoys working within a fast paced hospital environment, delivering excellent patient care.

Main duties of the job

The duties will mainly involve supporting the Radiologists, Radiographers and Radiology Nurses in clinical duties in CT, MRI, Ultrasound and the Radiology Day Care Unit and will include supporting in sterile procedures and carrying out venepuncture and cannulation.

You will also be involved in the smooth and efficient running of these services including some admin and clerical duties, for example making appointments on the computerised Radiology Information System and liaising with wards for in-patient appointments.

The full time post will be required to work Monday to Friday, 37.5 hours per week, on a varied rota which will include 0830 – 1700; 0730 – 1530 & 1200 – 2000 shifts on rotation.

The part time post covers the same shift times, but for four days per week, Monday to Friday. The days may vary each week, but will be rostered with at least 6 weeks notice.

Bank Holidays are shared out with all staff.

Working for our organisation

We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and Qualifications

  • Good General Education including English and Maths GSCE at Grade C/4 or above or Functional Skills Level 2.
  • Good Command of English Language
  • NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience
  • Trained in cannulation
  • Trained in venepuncture

Experience

  • Experience of patient facing hospital or care work
  • Experience in a radiology or out-patient clinic setting

Skills, ability and knowledge

  • Knowledge of computer systems relating to healthcare
  • Ability to work to Trust and Department Policies and Procedures
  • Evidence of personal development (PDP)
  • Knowledge of Radiology Information Systems and PACS.

Personal Qualities

  • Ability to communicate effectively
  • Ability to prioritise own workload within guidelines
  • Ability to work calmly under pressure
  • Good telephone manner
  • Ability to work on any site within the Trust.
  • Ability to travel as required
  • Flexibility to cover required duties during the week and at weekends.

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert

If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you\’ll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this linkhttps://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Karen Brakewell Job title Head of Department Email address karen.brakewell@mbht.nhs.uk Telephone number 01524 516270 Additional information

Naomi O\’Connor, Deputy Head of Department on 01524 516271.

naomi.o\’connor@mbht.nhs.uk

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Clinical Support Worker - Radiology employer: University Hospitals of Morecambe Bay NHS Foundation Trust

University Hospitals of Morecambe Bay is an exceptional employer, offering a supportive and inclusive work environment at the Royal Lancaster Infirmary. With a strong commitment to employee development, flexible working opportunities, and a focus on diversity, staff can thrive both personally and professionally while contributing to high-quality patient care in a dynamic healthcare setting.
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Contact Detail:

University Hospitals of Morecambe Bay NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Support Worker - Radiology

✨Tip Number 1

Familiarise yourself with the Radiology Information System and PACS. Understanding these systems will not only help you in your role but also show your potential employers that you are proactive and ready to hit the ground running.

✨Tip Number 2

Highlight any relevant experience in a healthcare setting during your conversations. If you've worked in similar roles or environments, be sure to discuss how those experiences have prepared you for this position.

✨Tip Number 3

Demonstrate your communication skills by engaging with current staff or professionals in the field. This can provide you with insights into the role and help you build connections that may support your application.

✨Tip Number 4

Be prepared to discuss your ability to work under pressure. The fast-paced environment of a hospital requires resilience, so think of examples from your past where you've successfully managed stressful situations.

We think you need these skills to ace Clinical Support Worker - Radiology

Excellent Communication Skills
Organisational Skills
IT Proficiency in Healthcare Systems
Experience in Patient-Facing Roles
Knowledge of Radiology Procedures
Trained in Cannulation
Trained in Venepuncture
Ability to Work Under Pressure
Good Telephone Manner
Knowledge of Radiology Information Systems and PACS
Ability to Prioritise Workload
Flexibility in Working Hours
Team Player
Empathy and Compassion in Patient Care

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Support Worker position in Radiology. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: Emphasise any previous experience in healthcare settings, particularly in radiology or patient-facing roles. Mention specific tasks you've performed that relate to the duties outlined in the job description, such as supporting clinical staff or handling administrative tasks.

Showcase Your Skills: Make sure to include your communication skills, IT proficiency, and ability to work under pressure. Provide examples of how you've successfully managed your workload and communicated effectively in past roles.

Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role and the organisation. Mention your commitment to inclusivity and diversity, reflecting the values of University Hospitals of Morecambe Bay.

How to prepare for a job interview at University Hospitals of Morecambe Bay NHS Foundation Trust

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the Radiology department. Share why you are passionate about patient care and how you can contribute to the team’s success.

✨Demonstrate Relevant Experience

Be prepared to discuss your previous experience in healthcare, especially any roles that involved patient interaction or support in a clinical setting. Highlight specific tasks you've performed that relate to the duties of a Clinical Support Worker.

✨Familiarise Yourself with IT Systems

Since familiarity with IT systems is crucial for this role, take some time to research common Radiology Information Systems. Being able to discuss your comfort level with technology will show your readiness for the position.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how the department supports its staff. It shows your interest and engagement.

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