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- Tasks: Join our team to manage inpatient waiting lists and provide top-notch service.
- Company: Be part of the University Hospitals of Leicester NHS Trust, a diverse and busy healthcare environment.
- Benefits: Gain valuable experience with full training provided and develop your administrative skills.
- Why this job: Perfect for those who thrive in fast-paced settings and enjoy helping others.
- Qualifications: Must have excellent communication skills and a background in customer service.
- Other info: Flexible approach and willingness to learn are key; great opportunity for growth!
The predicted salary is between 28800 - 43200 £ per year.
The Orthopaedic inpatient waiting list team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high quality service to patients and medical staff. You will be part of a team of coordinators who offer inpatient management services and you will need to have a flexible approach and a commitment to working as part of a team.
To perform well in this position you will need to be reliable, a good team player and be able to use your initiative. You should be able to prioritise your workload, work to tight deadlines whilst dealing with frequently changing priorities and be willing to learn and undertake training and development as the role requires.
Excellent written & verbal communication and interpersonal skills are essential as you will be in contact with a range of staff and patients.
The successful applicant will be enthusiastic, confident and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer-focused environment.
Your work will mainly be telephone and IT based so you should have an excellent customer service background as well as good keyboard skills and a proven working knowledge of Microsoft Office packages.
Full training will be provided for our specialist software. This is an excellent opportunity to build on and develop existing administrative and clerical skills. If you are innovative, motivated and look forward to new challenges then this is the post for you.
Leicester General Hospital
Gwendolen Road
Leicester
LE5 4WW, https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab), Administration Manager
Emma Waterfield
emma.waterfield@uhl-tr.nhs.uk
01162584723
Waiting list Coordinator employer: University Hospitals of Leicester NHS Trust
Contact Detail:
University Hospitals of Leicester NHS Trust Recruiting Team
+441162584723
emma.waterfield@uhl-tr.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting list Coordinator
✨Tip Number 1
Familiarize yourself with the specific challenges faced by inpatient waiting list teams. Understanding the dynamics of a busy hospital environment will help you demonstrate your ability to adapt and prioritize effectively during the interview.
✨Tip Number 2
Highlight your customer service experience, especially in fast-paced settings. Be prepared to share examples of how you've successfully managed customer inquiries or complaints, as this will showcase your communication skills and ability to work under pressure.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word, as these are essential for the role. Consider taking a quick online course or tutorial to refresh your knowledge and be ready to discuss your proficiency during the interview.
✨Tip Number 4
Demonstrate your enthusiasm for learning and development. Be ready to discuss any previous training or professional development you've undertaken, and express your eagerness to engage in further training offered by the team.
We think you need these skills to ace Waiting list Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Waiting List Coordinator position. Understand the key responsibilities and required skills, such as excellent communication and customer service abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in administrative roles, particularly in busy customer-focused environments. Emphasize your ability to work under pressure and manage changing priorities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to teamwork. Mention specific examples of how you've demonstrated flexibility and initiative in previous positions.
Highlight IT Skills: Since the role involves significant IT work, make sure to mention your proficiency with Microsoft Office and any other relevant software. If you have experience with similar systems, be sure to include that as well.
How to prepare for a job interview at University Hospitals of Leicester NHS Trust
✨Show Your Team Spirit
Emphasize your ability to work as part of a team. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal, especially in busy environments.
✨Demonstrate Flexibility
Be prepared to discuss how you handle changing priorities and tight deadlines. Provide specific instances where you adapted quickly to new situations or tasks, showcasing your flexibility and reliability.
✨Highlight Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with both colleagues and customers in previous roles.
✨Familiarize Yourself with IT Tools
Brush up on your Microsoft Office skills and be ready to talk about your experience with IT systems. If you have any experience with similar software, mention it to show your readiness to learn the specialist software provided.
