Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust
Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust

Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust

Leicester Full-Time 36000 - 60000 £ / year (est.)
U

At a Glance

  • Tasks: Coordinate theatre lists and book patients for surgery in a dynamic team environment.
  • Company: Join the University Hospitals of Leicester NHS Trust, committed to high-quality care and health equality.
  • Benefits: Enjoy a supportive workplace culture with opportunities for professional growth and development.
  • Why this job: Make a direct impact on patient care while working alongside skilled surgeons and administrative staff.
  • Qualifications: Looking for organized, self-motivated individuals with excellent communication skills and teamwork spirit.
  • Other info: Be part of a strategy focused on compassion, inclusivity, and making a difference in healthcare.

The predicted salary is between 36000 - 60000 £ per year.

An exciting opportunity in Gastrointestinal Surgery has become available to support our Waiting List Team who are responsible for coordinating our theatre lists and booking patients in for their surgery.

In this role you will have a direct impact on patients and will involve working closely with our team of surgeons as well as other administrative staff. To be successful you would need to be a well organised and a self-motivated individual with excellent communication skills who enjoys working as part of a team.

  • The post holder will be responsible for ensuring effective co-ordination of all elective admissions, waiting lists and admission services within the service in line with national and local policy.

  • The post holder will need to be an excellent communicator with strong interpersonal skills who can acknowledge the pressures on the medical staff to ensure that patients come in for their procedures in a timely and efficient manner.

  • To implement and be responsible for setting up, maintaining and monitoring our waiting lists.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

  • high-quality care for all,

  • being a great place to work,

  • partnerships for impact, and

  • research and education excellence

And we will embed health equality in all we do – taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,

  • we are proud,

  • we are inclusive, and

  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

  • To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by telephone and text message.

  • To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.

  • Daily responsibility for making pre-assessment clinic appointments ensuring the pre-op questionnaire is sent to patients in advance.

  • To schedule theatre lists as delegated by Consultant teams.

  • To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, Interpreters, scans, x-ray’s and prosthesis), are arranged for admission.

  • To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.

  • To be responsible for producing and circulating weekly admission lists detailing the expected admission to the Wards, Theatres, Junior Medical Staff, etc.

  • To liaise with Consultants regarding order of daily operating lists and to produce and circulate to theatre staff, wards etc.

  • To maintain weekly data collection of reports on patient cancellations ensuring new dates of admission are allocated.

  • Identify and collect PCT information to inform the contracting process.

  • Monitor number of patients operated on.

  • Undertake the waiting list validation programme ensuring accurate and early identification of potential long waiters in line with UHL Policy.

  • To be responsible for ensuring that the administrative procedure for admitting patients continues during periods of sickness and annual leave.

  • To provide cover for all Waiting List offices within the surgical directorate, during times of absence e.g. holiday/sickness.

Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust employer: University Hospitals of Leicester NHS Trust

At University Hospitals of Leicester NHS Trust, we pride ourselves on being a great place to work, fostering a compassionate and inclusive environment where every team member is valued. As a Waiting List Co-Ordinator, you will play a crucial role in ensuring high-quality care for our patients while benefiting from opportunities for professional growth and development within a supportive team. Our commitment to health equality and collaboration with communities makes this an exciting time to join us as we strive to make a meaningful impact in healthcare.
U

Contact Detail:

University Hospitals of Leicester NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust

✨Tip Number 1

Familiarize yourself with the specific procedures and policies of the University Hospitals of Leicester NHS Trust. Understanding their approach to waiting list management and patient coordination will help you demonstrate your alignment with their values during the interview.

✨Tip Number 2

Highlight your organizational skills by preparing examples of how you've successfully managed schedules or coordinated teams in previous roles. This will show that you can handle the responsibilities of coordinating theatre lists effectively.

✨Tip Number 3

Practice your communication skills by engaging in role-play scenarios where you have to inform patients about their admissions or cancellations. Being able to convey information clearly and compassionately is crucial for this role.

✨Tip Number 4

Research the current challenges faced by the NHS, particularly in elective surgeries and waiting lists. Being knowledgeable about these issues will allow you to discuss how you can contribute to improving patient care and operational efficiency.

We think you need these skills to ace Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust

Excellent Communication Skills
Interpersonal Skills
Organizational Skills
Self-Motivation
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Data Management
Knowledge of Booking Procedures
Ability to Work Under Pressure
Adaptability
Proficiency in IT Systems
Understanding of Healthcare Policies

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Waiting List Co-Ordinator position. Understand the key responsibilities and required skills, such as excellent communication and organizational abilities.

Tailor Your CV: Customize your CV to highlight relevant experience in administrative roles, particularly in healthcare settings. Emphasize your organizational skills and any experience you have with managing waiting lists or patient admissions.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting patients and working within a team. Mention specific examples of how your skills align with the values of the University Hospitals of Leicester NHS Trust, such as compassion and inclusivity.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.

How to prepare for a job interview at University Hospitals of Leicester NHS Trust

✨Show Your Organizational Skills

Since the role requires excellent organizational abilities, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or coordinated schedules. Highlight any tools or methods you used to stay organized.

✨Demonstrate Strong Communication Abilities

Effective communication is key in this position. Be ready to share instances where you effectively communicated with team members, patients, or other stakeholders. Practice clear and concise responses during the interview to showcase your skills.

✨Understand the Importance of Teamwork

This role involves working closely with surgeons and administrative staff. Prepare to talk about your experience working in a team environment, emphasizing how you contribute to team success and support your colleagues.

✨Familiarize Yourself with Healthcare Policies

Since the position involves coordinating elective admissions and waiting lists in line with national and local policies, it’s beneficial to have a basic understanding of these regulations. Research relevant policies and be ready to discuss how they impact patient care.

Waiting List Co-Ordinator | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester NHS Trust Apply now
U
>