At a Glance
- Tasks: Lead and coordinate the phlebotomy service while supporting your team.
- Company: Join University Hospitals of Leicester, a diverse and inclusive healthcare provider.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional development.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Must have 2 years of phlebotomy experience and a valid UK driving licence.
- Other info: Be part of a supportive team that values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Responsibilities
- Managing staff when required, being the first point of call for patients and staff for any concerns or queries, will involve clinical and admin work.
- To effectively lead and coordinate the phlebotomy service where the post holder is assigned.
- To support senior health care support workers and registered nurses who undertake phlebotomy within their role.
- Ensure all records are legible and that there is adherence to confidentiality and correct record keeping within their teams.
- Ensure statistical information is gathered and recorded as required by the operational team.
- To provide accurate records in relation to any staff performance issues that may arise.
- The supervision and induction of new phlebotomy staff within their team and across the community sites.
- Prioritisations and allocation of workload to the team.
- Autonomously problem solves day to day issues and works collaboratively with other senior phlebotomists, registered nurses, deputy sisters and community outpatient lead to ensure quality service provision is maintained at all sites.
- To ensure their team work collaboratively and have the ability to resolve any conflict in a timely and professional manner.
- First line escalation for non-standard queries and complaints.
Please refer to the job description for further information.
Person specification
Role Specific
Essential criteria
- Must hold a valid full UK driving licence
- Must have access to a car for work purposes.
Training & Qualifications
Essential criteria
- Good stand of written and spoken English
- Demonstrates a commitment to further leaning and development
Desirable criteria
- Pervious Leadership/organisation skills
Experience
Essential criteria
- Previous work within a Heath care setting
- Previous Phlebotomy Experience ( 2 years)
- Demonstrated ability to pass on knowledge to others and mentoring
Desirable criteria
- Experience of dealing with complaints
- Previous supervisory skills experience
- Previous Paediatric Phlebotomy Experience
Communication and relationship skills
Essential criteria
- Communication skill at various levels, both written and verbal
- Ability to deal effective & empathetically with Patients enquiries and complaints
- Ability to lead a team and engage staff
Desirable criteria
- Ability to absorb and interpret new and complex information
Analytical and Judgement skills
Essential criteria
- Awareness of security and Data protection issues
- Basic PC skills
Desirable criteria
- Experience of Conflict management
Planning and Organisation skills
Essential criteria
- Ability to prioritise and work autonomously
- Ability to work to strict deadlines
- Remain calm and focused at time of stress
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month\’s payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Senior Phlebotomist JD & PS (PDF, 616.3KB)
- Senior Phlebotomist JD & PS (PDF, 680.3KB)
- Understanding your right to work in the UK (PDF, 1.1MB)
- Employee Benefits (PDF, 578.5KB)
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Senior Phlebotomist employer: University Hospitals of Leicester NHS Trust
Contact Detail:
University Hospitals of Leicester NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Phlebotomist
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those in phlebotomy. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to phlebotomy and leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like records of your achievements in previous roles. This will help you stand out and demonstrate your experience in managing teams and handling patient queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in healthcare.
We think you need these skills to ace Senior Phlebotomist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Senior Phlebotomist. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t just list your qualifications; demonstrate how your skills make you a great fit for the team. Whether it’s your phlebotomy experience or leadership abilities, let us know how you can contribute!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us see your potential right away!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can get back to you quickly. Don’t miss out!
How to prepare for a job interview at University Hospitals of Leicester NHS Trust
✨Know Your Stuff
Make sure you brush up on your phlebotomy knowledge and any relevant clinical practices. Be ready to discuss your previous experience, especially any leadership roles or mentoring you've done. This will show that you're not just skilled but also capable of guiding others.
✨Showcase Your Communication Skills
As a Senior Phlebotomist, you'll need to communicate effectively with both patients and staff. Prepare examples of how you've handled patient queries or complaints in the past. Highlight your ability to remain calm and empathetic under pressure.
✨Demonstrate Leadership Qualities
Since this role involves managing staff, think of specific instances where you've led a team or resolved conflicts. Be ready to discuss how you prioritise tasks and allocate workloads, as well as how you support and induct new team members.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle non-standard queries. Think about potential scenarios you might face in the role and how you would approach them. This will show that you're proactive and ready to tackle challenges head-on.