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- Tasks: Join our team as a Healthcare Assistant, supporting patients and ensuring a safe environment.
- Company: Be part of University Hospitals of Derby and Burton, a leading healthcare provider in the community.
- Benefits: Enjoy flexible part-time hours, professional development, and perks like gym discounts and fitness classes.
- Why this job: Make a real impact in patient care while working in a supportive and compassionate environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Apply early as positions may close before the deadline due to high demand.
1 week ago Be among the first 25 applicants
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An exciting opportunity has arisen for an enthusiastic and motivated Band 3, part time Healthcare Assistant in our multi speciality outpatient department to join our friendly team in Community Outpatients, we are currently looking for 2 part time posts, one of which will be based at Ilkeston Community Hospital, and the other based at St Oswalds hospital in Ashbourne, both posts carry a requirement to work at our other sites, Ripley, Heanor, Long Eaton & Ashbourne, when required to cover our activity.
As these vacancies are part time, 22.5 hours at Ilkeston, and 15 hours at St Oswalds, we will not be able to offer sponsorship.
Please note: if we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
- Undertake clinical observations such as; blood pressure, heart rate and pulse oximetry
- Obtain demographic details and social history from patients/visitors to assist in the clinical process
- Promoting effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties
- Contributing to the management of patients with challenging behaviours ensuring empathy, overcoming barriers and offering reassurance is provided in line with conflict resolution and de-escalation techniques
- Assist in maintaining a clean and safe environment in all areas
- Prepare used linen bags for collection by porters and ensure adequate supply of linen bags/skips ready for use
- Maintenance of medical devices
- Safe disposal of clinical waste and sharps as per Trust policy
- Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents and near misses if they occur
- Attend to the needs of visitors and patients particularly those who may be distressed or bereaved
- Careful use of equipment
- Care for patients\’ property, including valuables, in accordance with Trust policy
- Provide support and assistance to new and junior members of staff and student learners
- Undertake a range of clerical duties in the absence of or, in support of, other colleagues to ensure a smooth-running service
Closing date of applications: 26 August 2025
Interview date: 9 September 2025
As these vacancies are part time – 22.5 hours, 15 hrs we will not be able to offer sponsorship.
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In Return We Will Offer
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
For further details / informal visits contact: Name: Julie Tuckwood Job title: Outpatient Senior Sister Email address: julie.tuckwood@nhs.net Telephone number: 01156544256
Seniority level
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Job function
Health Care Provider
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Hospitals and Health Care
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Healthcare Assistant - Outpatients employer: University Hospitals of Derby and Burton NHS Foundation Trust
Contact Detail:
University Hospitals of Derby and Burton NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant - Outpatients
✨Tip Number 1
Familiarise yourself with the specific duties of a Healthcare Assistant in an outpatient setting. Understanding tasks like clinical observations and patient communication will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss how you would handle challenging behaviours in patients. Having examples ready will show your ability to apply conflict resolution techniques effectively.
✨Tip Number 4
Research the Trust's values of Compassion, Openness, and Excellence. Be ready to explain how your personal values align with theirs, as this can set you apart from other candidates.
We think you need these skills to ace Healthcare Assistant - Outpatients
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Healthcare Assistant in Outpatients. Tailor your application to highlight relevant experiences and skills that match these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare settings, particularly in outpatient departments or similar roles. Mention specific tasks you've performed that align with the job description, such as clinical observations or patient care.
Showcase Soft Skills: The role requires strong communication and empathy skills. Use examples from your past experiences to demonstrate how you've effectively communicated with patients and colleagues, especially in challenging situations.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at University Hospitals of Derby and Burton NHS Foundation Trust
✨Show Your Compassion
As a Healthcare Assistant, empathy is key. Be prepared to share examples of how you've supported patients, especially those in distress. Highlight your ability to communicate effectively and reassure patients during challenging times.
✨Know the Trust's Values
Familiarise yourself with the Trust's fundamental values of Compassion, Openness, and Excellence. During the interview, demonstrate how your personal values align with these principles and how you can contribute to creating a supportive environment.
✨Prepare for Clinical Scenarios
Expect questions related to clinical observations and patient care. Brush up on your knowledge of basic clinical procedures like taking blood pressure or pulse oximetry, and be ready to discuss how you would handle specific patient situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about the training opportunities available and how the department supports new staff. This shows your enthusiasm and commitment to professional development.
