Pre-assessment Administrator in Poole

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women’s Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

The post involves administrator responsibility in the pre operative assessment department, where we screening and assessment of a diverse group of patients undergoing a wide range of elective surgical and orthopaedic procedures. The role requires a structured approach & ability to multi task accurately.

It is expected that the candidate for this post will be proficient in audio touch typing, and be efficient & organised in their approach. The candidate must have a high level of communication skills to facilitate interaction with the multidisciplinary team.

We pride ourselves on being a close and supportive team which consists of Anaesthetists, a Clinical Lead Nurse, Specialist nurses, Staff nurses, health care assistants and administrative staff, who would provide the successful candidate with the support required to become an integral member of our close team

Poole Hospital is part of University Hospitals Dorset NHS Foundation Trust since our merger with Bournemouth Hospital. It has been an exciting time for our department as we develop our digital pre-assessment service, changing and shaping the way the department runs to improve patient care.

Base Location: Across both sites

Interview Date: TBC

Main duties of the job

• Welcoming patients to department & giving out relevant documentation for patient to complete.
• Answering phone queries from patients and other departments.
• Preparing notes for clinics.
• Organising and booking patients into Cardiopulmonary exercise test clinic run by anaesthetists.
• Completing audio typing from anaesthetists from this clinic.
• Tracking notes.
• Booking and organising anaesthetic noteclinics

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during winter 2025 , when this role and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

Detailed job description and main responsibilities

Please refer to job description and person spec for responsibilities and description

Person specification

Qualifications

• GCSE grade C or above in English and mathematics or equivalent
• RSA/OCR III typing or equivalent experience

Experience

• Previous administration/clerical experience
• Experience with dealing with the general public
• Experience in the management of anaesthetic outpatient pathways and clinics

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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