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- Tasks: Join our Occupational Health team to manage invoicing, data analysis, and administrative support.
- Company: UHD is transforming healthcare services with a focus on career development.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Why this job: Make a difference in staff wellbeing while developing your administrative skills.
- Qualifications: Experience in office administration and strong IT skills are essential.
- Other info: Be part of a diverse team with active networks supporting inclusivity.
The predicted salary is between 25674 - 28093 £ per year.
We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust.
Eligibility: Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role.
How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role.
An opportunity has arisen for an enthusiastic and self-motivated business administrator to join our friendly Occupational Health (OH) team to provide a pro-active Occupational Health service to all staff at UHD and some external clients, working cross site between Bournemouth and Poole. The successful applicant will be responsible for invoicing external contracts, collating and distributing statistical information, organising administrative resources across both sites, creating and updating SOPs and monitoring of the departmental helpline for the OH specific software system.
Main duties of the job: This role is ideally suited to a highly organised individual with excellent written and verbal communication skills, strong IT proficiency across a range of software packages, and the ability to travel weekly between sites. The ability to prioritise effectively is essential, as the role involves managing varied responsibilities, responding to ad hoc requests, and working within a dynamic and sometimes demanding environment. Applicants must demonstrate the ability to remain calm and professional under pressure, manage multiple tasks simultaneously, and maintain a courteous and professional telephone manner. The role requires effective communication with staff at all levels across the Trust, as well as with external stakeholders and clients.
Working for our organisation: UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview. If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions. UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes. AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities: This role is responsible for managing all invoicing associated with external contract work, ensuring that all income due is accurately processed and allocated to the Occupational Health Department. The postholder will collate and analyse weekly statistical data relating to clinic utilisation, identifying capacity and supporting initiatives to optimise service delivery. The position also provides ongoing support and development for the specialised Occupational Health software system, including managing email helpline enquiries, responding to telephone queries, and reviewing, validating, and correcting data from system imports to ensure accuracy and integrity. In addition, the role includes coordinating the monthly administrative rota and supporting the development, review, and updating of Standard Operating Procedures (SOPs) and departmental policies as required. Core administrative responsibilities include booking and amending appointments, managing clinicians’ diaries, and responding to telephone enquiries. The postholder will also provide cross-site administrative cover when necessary, including responding to email enquiries, welcoming visitors to the department, arranging follow-up appointments, liaising with the Occupational Health Physician, and coordinating specific clinical appointments as required.
Person specification:
- Skills
- Essential criteria: Extensive understanding of different IT packages
- Desirable criteria: Experience of invoicing and budgets
- Essential criteria: Knowledge of Microsoft Office
- Desirable criteria: Knowledge of Opas G2 system
- Essential criteria: Vocational Level 3 or equivalent knowledge / experience
- Desirable criteria: Willingness to undertake further training
- Essential criteria: Previous experience of a busy office environment
- Desirable criteria: Experience of working within an Occupational Health setting
Occupational Health Business AdministratorNHS AfC: Band 3 in Poole employer: University Hospitals Dorset
Contact Detail:
University Hospitals Dorset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Health Business AdministratorNHS AfC: Band 3 in Poole
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the Occupational Health team and understand their needs. This will help us tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various stakeholders, we recommend doing mock interviews with friends or family. This will help you articulate your experience and demonstrate your professionalism under pressure.
✨Tip Number 3
Don’t forget to highlight your IT skills! The job requires proficiency in different software packages, so be ready to discuss your experience with them. We want to see how you can contribute to the team’s efficiency.
✨Tip Number 4
Finally, apply through our website! Completing the Expression of Interest form is crucial, as it includes a skills assessment that helps us match your experience to the role. Don’t miss out on this opportunity!
We think you need these skills to ace Occupational Health Business AdministratorNHS AfC: Band 3 in Poole
Some tips for your application 🫡
Get to Know the Role: Before you dive into the application, take a moment to really understand what the Occupational Health Business Administrator role entails. Familiarise yourself with the key responsibilities and skills mentioned in the job description so you can tailor your application accordingly.
Be Authentic: When filling out the Expression of Interest form, make sure to be honest about your skills and experiences. We want to see the real you! Highlight your relevant experience and how it aligns with the role, but keep it genuine.
Show Off Your Skills: This role requires strong IT proficiency and excellent communication skills. Use the skills assessment section of the EOI form to showcase your abilities. Give specific examples of how you've used these skills in previous roles to stand out from the crowd.
Apply Through Our Website: Remember, don’t apply via Trac! Make sure to complete the EOI form using the link provided. This is your chance to shine, so take your time and ensure everything is filled out accurately before hitting submit!
How to prepare for a job interview at University Hospitals Dorset
✨Know Your Stuff
Make sure you brush up on your knowledge of the Occupational Health sector and the specific duties mentioned in the job description. Familiarise yourself with invoicing processes, statistical data analysis, and the software systems used in the role. This will show that you're not just interested but also prepared.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, be ready to discuss how you've managed multiple tasks in previous jobs. Prepare examples that highlight your ability to prioritise effectively and remain calm under pressure. This will demonstrate that you can handle the dynamic environment of the Occupational Health team.
✨Communicate Like a Pro
Effective communication is key in this role, so practice articulating your thoughts clearly. Think about how you would respond to common queries or issues that might arise in the department. Being able to showcase your courteous and professional telephone manner during the interview will set you apart.
✨Be Ready to Discuss Your IT Skills
With a strong emphasis on IT proficiency, be prepared to talk about your experience with various software packages, especially Microsoft Office. If you have any experience with invoicing systems or the Opas G2 system, make sure to mention it. Highlighting your technical skills will reassure the interviewers that you can hit the ground running.