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- Tasks: Join our Endoscopy Admissions team to provide efficient patient booking and support.
- Company: Be part of #TeamUHD, a dynamic NHS Trust focused on patient care.
- Benefits: Flexible part-time hours, supportive work environment, and career development opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a healthcare setting.
- Qualifications: Basic computer skills and experience working with the public are essential.
- Other info: Exciting opportunity to grow within a transforming organisation.
The predicted salary is between 24000 - 36000 £ per year.
We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust.
Eligibility: Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role.
How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role.
An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Endoscopy Admissions team at both Poole and Bournemouth and Wimborne Hospital. Applicants must have excellent communication and administration skills and experience of working in an office/NHS setting would be ideal. You will be hardworking and want to deliver an excellent service to our patients, relish a challenge and enjoy working under pressure.
Working hours: 1 Part time (15 hours) available. The role would be to work across Poole, Bournemouth and Wimborne Hospitals. Working hours are between 7.00am - 5pm, Monday - Sunday both on a rota basis.
Base Location: Poole, Bournemouth & Wimborne
Interview Date: TBC
Main duties of the job:
- To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service.
- To be responsible for booking patient appointments within the Endoscopy Department in a way that minimises waiting times and meets cancer, diagnostic and 18 week National targets.
Working for our organisation: Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service anticipated during , when this role and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.
Detailed job description and main responsibilities:
- Responsible for booking all referrals on to eCAMIS within 48 hours of arrival in the office.
- Book appointments in a timely fashion using the Endoscopy booking system (HICSS) and using own judgement to allocate to correct Endoscopy list.
- Send out appointment letters ensuring correct insertions and bowel prep are enclosed.
- Create and transfer all e-notes through the use of CRT procedure.
- Ensure all lists are filled to capacity and liaise with the Endoscopy Supervisor so that any problems or queries are highlighted.
Person specification:
Qualifications:
- Essential criteria: Basic computer and keyboard skills, GCSE in English or equivalent.
Experience:
- Essential criteria: Experience of working with members of the public.
Technical Skills Competencies:
- Essential criteria: Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks.
- Ability to build good working relationships at all levels.
Endoscopy Admissions OfficerBand 3 in Poole employer: University Hospitals Dorset
Contact Detail:
University Hospitals Dorset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Endoscopy Admissions OfficerBand 3 in Poole
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Endoscopy Admissions team. Understanding their values and how they operate can give you a leg up in the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and patient care. Think about examples from your past experiences that showcase your skills and how you handle pressure.
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for providing excellent service shine through. Talk about why you want to work in the NHS and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! Make sure to fill out the Expression of Interest form as soon as possible. It’s your chance to highlight your skills and get noticed by the hiring managers.
We think you need these skills to ace Endoscopy Admissions OfficerBand 3 in Poole
Some tips for your application 🫡
Get to Know the Role: Before you dive into the application, take a moment to really understand what the Endoscopy Admissions Officer role is all about. Familiarise yourself with the key responsibilities and think about how your skills match up. This will help you tailor your application and show us why you're the perfect fit!
Be Clear and Concise: When filling out the Expression of Interest form, keep your answers clear and to the point. We love a good story, but make sure you highlight your relevant experience and skills without waffling on. Remember, we’re looking for specific examples that showcase your communication and administration skills!
Show Your Enthusiasm: We want to see your passion for the role shine through in your application. Let us know why you’re excited about joining the Endoscopy Admissions team and how you can contribute to delivering excellent service to our patients. A little enthusiasm goes a long way!
Double-Check Before You Submit: Before hitting that submit button, give your application a thorough once-over. Check for any typos or errors, and make sure all sections are filled out completely. A polished application shows us that you pay attention to detail, which is super important for this role!
How to prepare for a job interview at University Hospitals Dorset
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Endoscopy Admissions Officer. Familiarise yourself with the booking systems mentioned in the job description, like eCAMIS and HICSS. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves working with patients and colleagues, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.
✨Highlight Your Attention to Detail
The job requires accuracy when booking appointments and managing patient information. Think of specific instances where your attention to detail made a difference in your work. Be ready to discuss how you ensure accuracy in repetitive tasks, as this is crucial for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the department, or how success is measured in the role. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
