At a Glance
- Tasks: Manage operations in Trauma and Orthopaedics, ensuring efficient service delivery and meeting key performance targets.
- Company: Join a forward-thinking NHS Trust committed to career development and service improvement.
- Benefits: Gain valuable senior management experience with support for skill development.
- Other info: Collaborative environment with active diversity networks and commitment to inclusivity.
- Why this job: Be a key player in transforming healthcare services while making a real impact on patient care.
- Qualifications: Degree level education or equivalent experience, with managerial knowledge and healthcare understanding.
The predicted salary is between 36000 - 60000 £ per year.
We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust.
Eligibility: Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role.
How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role.
Trauma and Orthopaedics are looking for a full time enthusiastic Operational Manager to join the team to help manage the cross site directorate. This role is crucial to the operational running of the Directorate and as such the successful candidate will need to have a solid understanding of the NHS and some experience of managing people and pathways to ensure we meet key access targets. We are looking for an enthusiastic individual who can balance conflicting priorities and undertake project work across the Directorate. Having experience in managing administration staff, budgets and outpatient targets will be beneficial. As a key part of the management team, you will be responsible for providing leadership across the Directorate and deputising for the Service Manager when required. In return you will be supported to develop your skills and gain valuable senior management experience.
Base Location: Royal Bournemouth and Poole Hospital, cross site working will be required.
Main duties of the job: The post holder will be a key member of the Trauma and Orthopaedics Directorate Management Team, focussing on clinic management and RTT pathway, invested in managing the staffing capacity against the workforce demand, providing support to the service in line with the NHS plan and the Trust’s Service Improvement Agenda; and supporting achievement of key performance indicators within the Care Group.
Working for our organisation: UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview. If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions. UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes. AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities: Trauma and Orthopaedics are looking for a full time enthusiastic Operational Manager to join the team to help manage the cross site directorate. This role is crucial to the operational running of the Directorate and as such the successful candidate will need to have a solid understanding of the NHS and some experience of managing people and pathways to ensure we meet key access targets. Please see job description and person specification for more detail.
Person specification:
- Knowledge
- Essential criteria: Knowledge of range of computerised software, Managerial knowledge, Knowledge of project monitoring, Knowledge of access policies and procedures.
- Desirable criteria: A high level understanding of local IT systems including EPR and eCaMIS.
- Qualifications
- Essential criteria: Degree Level Application or equivalent experience.
- Desirable criteria: Specialist knowledge across range of procedures, underpinned by theory.
- Other requirements specific to the role
- Essential criteria: Ability to be adaptable to gain support and influence improvements, Ability to work collaboratively on delivering improvements.
- Experience
- Essential criteria: Experience of service and quality improvement within a healthcare setting, An understanding of hospital procedure and policies, Experience of risk and governance in a healthcare setting.
- Desirable criteria: Experience in trauma and orthopaedic services, Previous experience of Bookings Management roles in the NHS.
Operational Support Manager - Trauma and OrthopaedicsBand 6 employer: University Hospitals Dorset
UHD is an exceptional employer that prioritises the professional growth of its staff, offering a supportive environment for career development within the NHS. With a commitment to service improvement and a focus on employee well-being, our culture fosters collaboration and inclusivity through active networks such as Women’s, BAME, and Pride. Working at the Royal Bournemouth and Poole Hospital not only provides the opportunity to make a meaningful impact in Trauma and Orthopaedics but also allows you to be part of a transformative journey in healthcare services.
Contact Details:
University Hospitals Dorset Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Manager - Trauma and OrthopaedicsBand 6
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like University Hospitals Dorset.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at University Hospitals Dorset.
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When you find roles that excite you, especially at places like University Hospitals Dorset, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operational Support Manager - Trauma and OrthopaedicsBand 6
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at University Hospitals Dorset.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at University Hospitals Dorset.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to University Hospitals Dorset. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at University Hospitals Dorset. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at University Hospitals Dorset
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research University Hospitals Dorset’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
