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- Tasks: Manage operations in Trauma and Orthopaedics, ensuring efficient service delivery and meeting key performance targets.
- Company: Join a forward-thinking NHS Trust committed to career development and service improvement.
- Benefits: Gain valuable senior management experience with support for skill development.
- Why this job: Be a key player in transforming healthcare services while making a real impact on patient care.
- Qualifications: Degree level education or equivalent experience, with managerial knowledge and healthcare understanding.
- Other info: Collaborative environment with active diversity networks and commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust.
Eligibility: Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role.
How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role.
Trauma and Orthopaedics are looking for a full time enthusiastic Operational Manager to join the team to help manage the cross site directorate. This role is crucial to the operational running of the Directorate and as such the successful candidate will need to have a solid understanding of the NHS and some experience of managing people and pathways to ensure we meet key access targets. We are looking for an enthusiastic individual who can balance conflicting priorities and undertake project work across the Directorate. Having experience in managing administration staff, budgets and outpatient targets will be beneficial. As a key part of the management team, you will be responsible for providing leadership across the Directorate and deputising for the Service Manager when required. In return you will be supported to develop your skills and gain valuable senior management experience.
Base Location: Royal Bournemouth and Poole Hospital, cross site working will be required.
Main duties of the job: The post holder will be a key member of the Trauma and Orthopaedics Directorate Management Team, focussing on clinic management and RTT pathway, invested in managing the staffing capacity against the workforce demand, providing support to the service in line with the NHS plan and the Trust’s Service Improvement Agenda; and supporting achievement of key performance indicators within the Care Group.
Working for our organisation: UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview. If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions. UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes. AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities: Trauma and Orthopaedics are looking for a full time enthusiastic Operational Manager to join the team to help manage the cross site directorate. This role is crucial to the operational running of the Directorate and as such the successful candidate will need to have a solid understanding of the NHS and some experience of managing people and pathways to ensure we meet key access targets. Please see job description and person specification for more detail.
Person specification:
- Knowledge
- Essential criteria: Knowledge of range of computerised software, Managerial knowledge, Knowledge of project monitoring, Knowledge of access policies and procedures.
- Desirable criteria: A high level understanding of local IT systems including EPR and eCaMIS.
- Essential criteria: Degree Level Application or equivalent experience.
- Desirable criteria: Specialist knowledge across range of procedures, underpinned by theory.
- Essential criteria: Ability to be adaptable to gain support and influence improvements, Ability to work collaboratively on delivering improvements.
- Essential criteria: Experience of service and quality improvement within a healthcare setting, An understanding of hospital procedure and policies, Experience of risk and governance in a healthcare setting.
- Desirable criteria: Experience in trauma and orthopaedic services, Previous experience of Bookings Management roles in the NHS.
Operational Support Manager - Trauma and OrthopaedicsBand 6 employer: University Hospitals Dorset
Contact Detail:
University Hospitals Dorset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Manager - Trauma and OrthopaedicsBand 6
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current staff in the Trauma and Orthopaedics Directorate. This will give you insights into their challenges and culture, making you a more appealing candidate.
✨Tip Number 2
Show off your NHS knowledge! Brush up on the latest NHS policies and procedures relevant to the role. Being able to discuss these confidently will show that you're not just interested in the job, but also in contributing to the Trust's goals.
✨Tip Number 3
Prepare for scenario questions! Think about how you would handle specific situations related to managing people and pathways. Use examples from your past experience to demonstrate your problem-solving skills and leadership abilities.
✨Tip Number 4
Apply through our website! Make sure to fill out the Expression of Interest form as instructed. This is your chance to showcase your skills and experience directly to the hiring managers, so don’t miss out!
We think you need these skills to ace Operational Support Manager - Trauma and OrthopaedicsBand 6
Some tips for your application 🫡
Get to Know the Role: Before you dive into the application, take a moment to really understand what the Operational Support Manager role entails. Familiarise yourself with the key responsibilities and how your experience aligns with them. This will help you tailor your application to show us why you're the perfect fit!
Be Authentic: When filling out the Expression of Interest form, be honest about your skills and experiences. We want to see the real you! If you’ve used AI tools, make sure your application reflects your own abilities and insights. Integrity is key for us at StudySmarter.
Highlight Relevant Experience: Make sure to showcase any relevant experience you have in managing people, budgets, or pathways within a healthcare setting. Use specific examples to demonstrate how you've successfully balanced conflicting priorities or led projects. This will help us see your potential impact on the team!
Follow the Application Process: Remember, don’t apply via Trac! Instead, use the Transfer Window Form link provided. Completing the short skills assessment is crucial as it helps us match your experience to the role. So, let’s get that form filled out and show us what you’ve got!
How to prepare for a job interview at University Hospitals Dorset
✨Know Your NHS Stuff
Make sure you brush up on your knowledge of the NHS, especially around access policies and procedures. Being able to discuss how these impact operational management will show that you're not just familiar with the system but can navigate it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in balancing conflicting priorities and how you've led initiatives that improved service delivery. This will demonstrate your capability to step into a leadership role.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Be ready to discuss how your previous experiences align with managing staffing capacity and achieving performance indicators within a healthcare setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the Trauma and Orthopaedics Directorate and its future plans. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
