Support Secretary - Respiratory in Bournemouth

Main area Respiratory Grade NHS AfC: Band 3 Contract Permanent Hours

• Part time
• Flexible working

22.3 hours per week (Hours to be agreed, within the operating hours of 07:30 to 17:30.) Job ref 153-ME06935

Department name 01. UHD - General Recruitment Site Royal Bournemouth Hospital Town Bournemouth Salary £25,760 - £27,476 pa Salary period Yearly Closing 28/10/2026 23:59 Interview date 12/11/2026

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

We are excited to offer an opportunity to join our Respiratory Department.

This role involves providing administrative support to the Respiratory Personal Assistants (PAs) across Bournemouth and Poole within UHD. While previous office administration experience would be advantageous, full training and development opportunities will be provided to support the successful candidate in the role.

The position includes a variety of administrative responsibilities, with a primary focus on letter processing, alongside general administrative duties. This role would suit someone who is organised, efficient, reliable, and able to work as part of a team, with a friendly and professional approach.

Interview date: 12th November 2026

Base: Royal Bournemouth Hospital

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities

• Supporting consultants and consultant PAs/secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
• To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/orvalidatoras necessary.Understand and be proactive in managing this and highlight any potential issues to prevent breaches.
• Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.
• Photocopying and general filing to include correspondence, results in hospital notes whenrequired.
• Be responsible for meeting afternoon post deadline assisting post workers when required.
• Dealing with telephone queries inan appropriate manneras instructed by the consultant secretary.
• Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust.
• To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertake appropriate mandatory training and updates in infection prevention and control.

Person specification

Qualifications

• GCSE in English and Maths or equivalent
• Vocational level 3 in relevant field or equivalent experience
• Minute taking Skills
• Medical terminology

Experience

• Experience as working as a Medical Secretary
• NHS Admin Experience
• Computer literate with word processing experience
• eOps trained on ecamis or similar

Knowledge

• Understanding of secretarial procedures
• Understanding of Microsoft Word

Other requirements specific to the role

• Good verbal and written skills
• Flexibility with working pattern

Personal Attributes

• Team member
• Well-presented
• Ability to deal with sensitive issues
• Ability to organise own workload with priorities

Language requirement

• Be able to speak English as necessary to undertake the role

Please note:

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.

This advert may be closed early if sufficient applications are received.

COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

Employer certification / accreditation badges

Name Mary Gillison Job title Administration Manager Medical Specialties Email address m.gillison@nhs.net Telephone number 0300 019 5485

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