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- Tasks: Coordinate discharges and manage administrative tasks in a supportive healthcare environment.
- Company: Join University Hospitals Dorset, a respected institution dedicated to patient care and community support.
- Benefits: Enjoy a collaborative team culture, potential for flexible hours, and opportunities for professional growth.
- Why this job: Make a real impact on patients' lives while working with a passionate multidisciplinary team.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key!
- Other info: Some weekend work may be needed; reach out for more details!
The predicted salary is between 27000 - 36000 £ per year.
We are recruiting for a Band 3 Coordinator/Administrative Assistant to join our Interim Care Team at University Hospitals Dorset (UHD).
Our well-established and highly regarded team provides an early supported discharge service across two sites: Bournemouth Hospital and Christchurch Hospital. We support patients who are ready to leave the acute hospital setting but require additional help to regain and optimise their independence at home.
The service is therapy- and nursing-led, with a multidisciplinary team that includes Coordinators, Community Therapy Assistants, Occupational Therapists, and Nurses. Within the team, we currently have one Band 4 Coordinator and two Band 3 Coordinators.
The post holder will report to the Clinical Leads for both the Interim Care Team and the Discharge Team. The role is central to coordinating discharges from UHD hospitals and supporting the delivery of a high-quality service. Key responsibilities include managing core administrative tasks such as data collection, handling telephone and email enquiries, and ensuring the efficient day-to-day running of the service. The post holder will play an important role in providing a professional, responsive, and supportive service to colleagues, partner organisations, patients, and their families.
Some weekend working may be required.
If you would like to learn more about this role, please feel free to contact us for further information.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
For further details / informal visits contact: Name: Nicola Samson Job title: Clinical Lead Email address: nicola.samson@uhd.nhs.uk Telephone number: 0300 019 4044
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Coordinator and Administration Assistant employer: University Hospitals Dorset NHS Foundation Trust
Contact Detail:
University Hospitals Dorset NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator and Administration Assistant
✨Tip Number 1
Familiarise yourself with the services provided by the Interim Care Team at UHD. Understanding their approach to patient care and discharge processes will help you demonstrate your enthusiasm and alignment with their values during the interview.
✨Tip Number 2
Reach out to current or former employees of UHD, especially those in similar roles. They can provide valuable insights into the day-to-day responsibilities and the team dynamics, which can help you tailor your responses in the interview.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your organisational skills and ability to handle administrative tasks efficiently. Highlighting these skills will be crucial, as they are central to the role of a Coordinator and Administration Assistant.
✨Tip Number 4
Be ready to discuss how you would handle challenging situations, such as managing multiple enquiries or coordinating with various healthcare professionals. This will demonstrate your problem-solving abilities and readiness for the fast-paced environment at UHD.
We think you need these skills to ace Coordinator and Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Coordinator and Administration Assistant position. Tailor your application to highlight how your skills and experiences align with these.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experience in healthcare settings. Mention specific tasks you've handled that relate to data collection, managing enquiries, or supporting a team.
Showcase Your Skills: Make sure to include soft skills that are essential for this role, such as communication, organisation, and teamwork. Provide examples of how you've demonstrated these skills in past positions.
Personalise Your Application: Address your cover letter to the hiring manager, if possible. Mention why you are interested in working with University Hospitals Dorset and how you can contribute to their values and mission.
How to prepare for a job interview at University Hospitals Dorset NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with the role of a Coordinator and Administration Assistant, especially in a healthcare setting, as this will help you answer questions more effectively.
✨Showcase Your Communication Skills
Since the role involves handling telephone and email enquiries, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you successfully managed communications or resolved issues.
✨Highlight Teamwork Experience
The position requires working within a multidisciplinary team. Be ready to discuss your experience in teamwork, how you collaborate with others, and any specific instances where you contributed to a team's success.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the team dynamics, the challenges they face, or the future of the service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
