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- Tasks: Lead booking processes and ensure compliance with Trust guidelines.
- Company: Join the Temporary Staffing Services team at UHCW NHS Trust.
- Benefits: Flexible weekend hours, training provided, and supportive work environment.
- Why this job: Make a difference in healthcare while developing your skills.
- Qualifications: Strong communication and IT skills required.
- Other info: Great opportunity for career growth within the NHS.
The predicted salary is between 24000 - 36000 £ per year.
The Temporary Staffing Services (TSS) at UHCW NHS Trust is seeking to appoint a Senior Booking Assistant (Band 3) to work during weekends. This position plays a crucial role within the team, requiring excellent communication skills as you will interact with staff at all levels throughout the Trust and with external suppliers.
Working Hours
Senior Booking Assistants work weekends – Saturdays and Sundays from 11:30 to 19:30. You will also be required to work one weekday, ideally Monday or Friday. There is flexibility regarding the start time for weekend shifts and the choice of weekday worked, which can be discussed further.
Responsibilities
- Act as booking lead for all bookings across the Trust, ensuring work is undertaken in accordance with agreed Trust guidelines and procedures.
- Liaise with managers and senior colleagues to ensure authorisation for bookings has been requested and approved.
- Undertake daily tasks by prioritising workload, escalating any issues to the Temporary Staffing Services Officer/Team Leader.
- Attend weekly/daily staffing meetings as well as any other ad hoc meetings as and when required.
- Monitor the concerns, DNA's and late cancellations reports and review alongside the TSS Team Leader and TSS Deputy Manager in order to ensure these are managed and are in line with trust process.
- Liaise with external agencies to ensure all mandatory checks have been met as well as ensuring all bookings fall in line with NHSI capped rates.
- You will need to have excellent IT skills, as you will use multiple systems daily. Full training and ongoing support for these systems will be provided. Please be aware that all training will take place during the working week.
Senior Booking Assistant, TSS in Coventry employer: University Hospitals Coventry and Warwickshire
Contact Detail:
University Hospitals Coventry and Warwickshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Booking Assistant, TSS in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UHCW NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to booking processes and teamwork. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off our IT skills! Be ready to discuss how we’ve used different systems in past roles. If we can demonstrate our tech-savviness, it’ll definitely catch their eye.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team.
We think you need these skills to ace Senior Booking Assistant, TSS in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Booking Assistant role. Highlight your communication skills and any relevant experience in booking or staffing services. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to liaise with various stakeholders and your understanding of NHS processes. We love a good story!
Show Off Your IT Skills: Since you'll be using multiple systems, make sure to mention your IT skills in your application. If you've worked with similar systems before, let us know! We appreciate tech-savvy candidates who can hit the ground running.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at University Hospitals Coventry and Warwickshire
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Booking Assistant. Familiarise yourself with the booking processes, NHS guidelines, and how to liaise effectively with both internal staff and external suppliers. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've successfully interacted with various stakeholders. Think about times when you had to manage bookings or resolve issues, and be ready to discuss how you handled those situations effectively.
✨Be Ready to Discuss IT Proficiency
As you'll be using multiple systems daily, it's crucial to highlight your IT skills during the interview. Be prepared to talk about any relevant software you've used in previous roles and how quickly you can adapt to new systems. If you have experience with specific booking or staffing software, mention that too!
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. You might want to inquire about the team dynamics, the challenges they face in the role, or how success is measured for a Senior Booking Assistant. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
