Quality and Improvement Officer in Coventry

An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements and great interpersonal skills to apply for the position of Quality and Improvement Officer for the Medicine Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust. The post-holder will work closely with clinical colleagues within the Medicine group. They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees. The post-holder will work in collaboration with clinical, operational, and administrative colleagues within the Medicine group to support the delivery of key performance indicators and provide high quality service and administrative support including information, analysis and report writing. They will also act as a central point of contact for Quality and Governance within the Medicine group, resolving queries and ensuring reported KPIs are met. To identify issues and root causes in collaboration with the specialities to develop new standard practices.

Key responsibilities:

• To ensure an effective internal governance framework and communication system within the group.
• To ensure standards for clinical data and quality metrics within the group are met.
• To provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trust's quality metrics.
• To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used.
• Providing administrative support for meetings as and when appropriate.
• Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings.
• Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes.
• Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Group's professional standards.
• Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports.

About you / Qualifications:

Text reflects responsibilities and expectations described in the original description. Candidates should be able to demonstrate enthusiasm and proactivity with a passion for using data to identify improvements and strong interpersonal skills. Experience with data analysis, data quality, reporting, and presenting data to committees as described. Ability to facilitate meetings, manage documentation, and maintain administrative tasks. Ability to collaborate with clinical, operational and administrative colleagues and contribute to governance and quality metrics.

Other information:

The Trust is committed to Equal Opportunities and values diversity. The description retains the Trust's values and behaviours and the expectation of a Values Based Interview/Assessment for interviewees. The Supporting Information Section in your application should reflect understanding of the Trust's Values and associated Behaviours with examples from work experience and/or personal life. Pre-employment checks apply, including verification of identity and right to work in the United Kingdom. Depending on exposure to patients, a Standard or Enhanced DBS may be required. Details on cost and deduction arrangements may apply. The Trust may require random selection in the case of high volume applications, with reasonable adjustments for disabled applicants. The Trust is committed to sustainable practices and a Green Plan, including environmental initiatives. They may reference the Pathway to Excellence® designation and related details. All correspondence will be sent by email; applicants should check their account regularly, including Junk/SPAM folders. University Hospitals Coventry and Warwickshire NHS Trust is rated as good by the Care Quality Commission and is a large teaching Trust contributing to research and innovation. The Trust encourages joining a diverse and inclusive workforce where everyone is respected and able to achieve their potential.