At a Glance
- Tasks: Support teams with admin tasks to ensure high-quality patient care.
- Company: Join a leading NHS Trust committed to excellent patient service.
- Benefits: Flexible working, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong organisational and communication skills; experience in admin is a plus.
- Other info: Embrace a dynamic role with opportunities for growth and improvement.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit an admin assistant who is highly motivated with excellent organisational, interpersonal and communication skills to assist the teams in providing high quality, safe patient care through the delivery of efficient and responsive administrative service which meets the needs of the service. You will need to work confidently with colleagues and patients both face to face and over the telephone, as well as working effectively as part of the team. It is essential to have effective time management and a flexible approach to working. You will need to use your own initiative, showing attention to detail and have the ability to work accurately.
Responsibilities
- Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
- Communicate with staff, patients and/or external organisations using appropriate methods.
- Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
- Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
- Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines.
- Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
- Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
- Assist with training new team members in Trust operational systems and department procedures.
- Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels.
- Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
- Prioritise daily tasks to achieve timescales set.
- Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards.
- Provide appropriate cover in the absence of other members of the team.
- Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement.
We are looking to recruit a role that supports world-class patient care and values and behaviours outlined by the Trust. If invited to interview, you will undertake a Values Based Interview/Assessment.
The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed.
UHCW NHS Trust is committed to minimising environmental impact as part of its Green Plan, including reducing waste and carbon footprint and increasing recycling and reuse percentages.
If you are successful at interview you will receive a conditional offer of employment and we will ask you for information to carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.
Administrative Assistant in Coventry employer: University Hospitals Coventry and Warwickshire
Contact Detail:
University Hospitals Coventry and Warwickshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Trust's values and behaviours. This will help you align your answers with what they’re looking for, showing that you’re not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your organisational and communication skills, as these are key for an Administrative Assistant role.
✨Tip Number 3
Be ready to showcase your initiative! Think of examples where you’ve taken charge or improved processes in previous roles. This will highlight your ability to work independently and accurately, which is crucial for this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrative Assistant in Coventry
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational abilities in your application. We want to see how you manage tasks and keep everything running smoothly, so share examples of how you've done this in the past!
Communicate Clearly: Since you'll be the first point of contact, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t hesitate to show off your interpersonal skills!
Attention to Detail is Key: We love candidates who pay attention to detail! Make sure your application is free from typos and errors. This shows us that you can handle important documents accurately, just like the role requires.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at University Hospitals Coventry and Warwickshire
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like managing filing systems and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be dealing with staff and patients, practice clear and confident communication. Consider role-playing common scenarios, such as answering phone calls or addressing complaints. This will help you feel more comfortable during the interview and showcase your interpersonal skills.
✨Showcase Your Organisational Skills
Prepare examples of how you've effectively managed your time and organised tasks in previous roles. You might want to discuss a time when you prioritised multiple tasks or improved a filing system. This will highlight your ability to handle the administrative demands of the position.
✨Emphasise Your Team Spirit
The job requires working as part of a team, so be ready to share experiences where you've collaborated successfully with others. Talk about how you’ve supported colleagues or contributed to team goals. This will demonstrate that you’re not just a lone wolf but someone who values teamwork.