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- Tasks: Provide essential admin support to clinical teams and manage patient appointments.
- Company: Join the renowned University Hospitals Coventry and Warwickshire NHS Trust.
- Benefits: Competitive salary, part-time hours, and a supportive work environment.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: Strong attention to detail and commitment to Trust values required.
- Other info: Flexible working with opportunities for growth in a diverse team.
The predicted salary is between 19900 - 21900 £ per year.
Join to apply for the Admin Support role at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust.
Job Summary
Title: Band 3 Admin Support.
Part‑time 32.0 hours per week.
Mandatory Monday‑Wednesday 09:00‑17:00 and Friday 07:00‑17:00.
Sponsorship not eligible.
Closing date: as soon as sufficient applications received.
Role Overview
Provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Integrated and Community Care Service (Podiatry and Community Diabetes services). Key duties include production of clinical letters, booking/rescheduling patient appointments, accurate data entry onto electronic patient records, answering complex telephone queries, minute taking, ordering. Flexibility required to cover annual leave/sickness across sites.
Responsibilities
- Undertake surveys or audits (e.g., reception volume/traffic) as necessary and ensure other admin staff undertake these as required.
- Complete staff surveys.
- Frequent sitting or standing in a restricted position.
- Word‑processing and data input (repetitive movements).
- Work will be predominantly office based, with occasional travel to other Trust locations.
- Predictable concentration for transcribing.
- Check own work and pay attention to detail, especially with interruptions.
- Typing complicated documents.
- Work under pressure and manage stressful situations.
- Support the team handling customer complaints, escalating formal complaints to a Band 5 Senior Admin Lead when necessary and liaising with relevant departments and agencies.
Qualifications
- See supporting documents (Essential).
- See supporting documents (Experience).
- See supporting documents (Desirable).
- See supporting documents (Knowledge).
- See supporting documents (Skills).
- Commitment to Trust Values and Behaviours – Essential (See supporting documents).
About the Trust
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are renowned for research and innovation and are a Pathway to Excellence designated organisation. We value diversity and aim to create an inclusive environment where every employee feels respected and can achieve their potential.
Employment Details
Band: 3.
Salary: £24,937 to £26,598 a year pro‑rate.
Contract: Permanent.
Working pattern: Part‑time.
Reference number: 218-AC-B3-7553744.
Job location: City of Coventry Health Centre, 2 Stoney Stanton Road, Coventry, CV1 4FS.
Background Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require Disclosure and Barring Service check.
Employer Details
Employer name: University Hospitals Coventry and Warwickshire NHS Trust
Address: City of Coventry Health Centre, 2 Stoney Stanton Road, Coventry, CV1 4FS
Website: https://www.jobsatuhcw.co.uk
Contact
If you have any questions, please contact Katie Teasdale.
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Admin Support employer: University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
Contact Detail:
University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UHCW through LinkedIn or local meetups. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common admin support questions. Think about how your skills match the role, especially around data entry and handling customer queries. We want you to shine!
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different tasks and cover for colleagues. Highlight any experience you have in fast-paced environments – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Admin Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admin Support role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, especially when it comes to your qualifications and experiences.
Show Your Attention to Detail: Since the role involves a lot of data entry and document production, make sure your application is free from typos and errors. Double-check everything before you hit submit! We love candidates who pay attention to the little things.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the Trust there.
How to prepare for a job interview at University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Support role. Familiarise yourself with the key duties like booking appointments and data entry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around handling customer complaints or working under pressure. Practise your responses, focusing on specific examples from your past experiences that demonstrate your skills and commitment to the Trust's values.
✨Showcase Your Attention to Detail
Since the role involves a lot of data entry and document production, be ready to discuss how you ensure accuracy in your work. You could mention techniques you use to double-check your work or how you manage distractions while maintaining focus.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team you'll be working with or how success is measured in the role. It shows that you're engaged and eager to learn more about the Trust and its operations.
